LIDS Sports Group
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Absolutely horrible customer service
Absolutely horrible customer service. One of my hats came in damaged and trying to speak to a human is impossible. I finally got past the Terminator T-1000 customer service bot and got connected to a live person....just for them to mute their line once they connected and hung up on me after I said "hello" 8 or 9 times. All I heard was background noise from dishes smashing around and kids yelling. Obviously, someone "working" from home or lack thereof. I wish Elon and company would make these reps return to a real work environment. Maybe we would get some real service.