Good prices, poor after sales
Huws are usually the most efficient in giving quotes and processing orders and their prices are pretty good but their during/after sales is terrible. Impossible to get changes made or updates. They have 52 stores which all appear to operate independently. No central system. This means dealing with each one individually that covers the area you're working in, even then, not that helpful, bit of a nightmare and not really up to modern expectations and uses up a lot of time. ---------------- no Huws, this isn't a competitor. Also why are you flagging reviews THREE YEARS after being posted? I had to ring around all your stores to find a specific brick. Staff were not a joy to deal with. Everything was veeerrry flow. You should have a centralised system for stock checking. We did finally buy from you, but via our builder. Sheesh.