Alliant Credit Union
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Banking is good, loan process and service poor
I have banked there for many years with no complaints BUT when I was applying for a loan, the site is clunky, access to the online application was awkward, I uploaded tge same documents multiple times, and the supposed loan rep just kept asking for random items after I emailed her directly. The process took one week and we almost lost the car we were buying because I had no idea that business could be done this slowly. The rates are good but the process is inconvenient and slow.