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Zero star rating, appalling service
I had to leave 1 star but only deserve Zero star, poor customer service. Late with day 2 test and result and on day 11 still have not got my results of day 8 test. Scandalous bearing in mind the amount of money they charge and all endorsed by the government. To add insult to injury because the service was “only” 1 day late , in their eyes that is still a good service so no refund. Who wants to stay 2 days more in quarantine? Results arrived on day 12!!! Appalling,