LI
LifeStance Health
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HORRIBLE experience with insurance/billing
My psych at Lifestance was helpful, but their billing department is absolutely horrible. They failed to file the claim with my insurance in a timely manner and then claimed that it was past their timely deadline for filing (which was their fault..) and they couldn't file. They were charging me $625 for a service covered by my insurance and I wasn't communicated with until almost a year later about it. Now, I no longer have that insurance. I have spent HOURS over the past 2 months trying to deal with this and their entire billing department is completely unhelpful. I would never suggest someone uses this company, and it's crazy that they are so unhelpful to people who were using them for mental health issues.