Turkish Airlines
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Where to start with this bogus airline…
Where to start with this bogus airline… Where to start with this bogus airline . Firstly if there was a 0 rating that wouldn't be low enough . This airline doesn't know the meaning of customer service or satisfaction . On the 23rd April travelled down through the night from Doncaster to Gatwick to fly on a much deserved holiday to the Philippines . Arrived at the airport at 2am for our 2.20pm flight so every eventuality could be sorted if any . Waited until 10am when the Turkish Airlines checking desk opened . Me and my partner presented our e-ticket for the nightmare to start . The name on my ticket had been changed by Google Autofil and had been shortened from Christopher to Chris . Turkish Airlines checkin basically pulled a face and said you aren't boarding and go away . Me and my partner we absolutely gutted but the heartless TA employees weren't at all sympathetic or made any attempt to put right the simple error but to say go away and buy a new ticket at an extortionate price of £2400 . Eventually managed to buy another ticket with another airline but didn't see my partner for 2 days . My partner still flew with TA and found the plane had loads of empty seats ...... it beggars belief why they couldn't have addressed the simple error on my ticket especially when I had submitted my passport for the e-ticket . Avoid this airline especially when there is so many decent considerate and caring airlines to choose from . Avoid this insensitive and uncaring airline . I will never ever buy another ticket from this bogus company ever again . Avoid avoid avoid avoid avoid please for your sake this airline isn't at all bothered about negative feedback as you can see from all the reviews on this site .