Japan Crate
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2 Months - Still no Box
It’s been nearly 2 months since I ordered and I still haven’t received my box. I’ve only got an email saying a label has been printed and this was on 6th January 2023 with no further updates to now. I made the order on 25th November 2022 for a Christmas present! I had emailed customer support but they basically just mimicked the delayed email they previously sent, with no reference to my enquiry about it arriving in time for Christmas. I just needed to know, to let the recipient know!! After a month of getting nowhere, I even gave a suggestion to their customer support to just send me any box they have in stock but again, the same old reply from them. As other reviewers have highlighted, they took my money on the day I made the order and yet my order is nowhere to be seen!! This is the first and last time I will use Japancrate. There are so many other suppliers out there. I wish I had read the reviews before I made my order. I will not be recommending Japancrate to no-one.