Michaels Stores
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Order cancelled without my knowledge
I needed to buy a sewing machine quickly, so I ordered online with the option to pick up in store. I haven't received a statement of order cancellation or anything and kept on waiting for the email to notify me to pick up my order. Then, I call customer service and find out that my order have been cancelled due to a problem with the payment method that I used, which is ridiculous since I have used PayPal and I purchased things from Amazon on the same day and it works perfectly well. It is a first time I experience something like this. If you are going to cancel my order, I should receive an email right away, so that I know what is going on. Avoid this store if you can, it will save you some time and energy.