Buchanan Carla

Buchanan Carla

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Buchanan Carla

BL

Blue Ridge Mountain Rentals

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3 out of 5 stars

The house was great but.....

The house was great, however when I arrived the hot tub had not been serviced there was a nasty ring in the hot tub where it had not been cleaned. I had to reach out and have them service the tub and it was quickly addressed. I feel it should have been cleaned and ready for my stay considering the nightly rate I paid. Also, the dryer doesn't work and I was left with wet laundry i had to deal with. Again reached out but the issue was never resolved during my stay which was disappointing at least a phone call saying I'm sorry for any inconvenience would have been nice and considerate.