Singapore Airlines
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Singapore Airlines let their customers down yet again!
This is the second time I have booked with Singapore Airlines, and this is the second time they have cancelled my flights! First they changed the aircraft from the A380 to an old 777 (that I hate) but didn't bother to let anyone know. Then they cancelled the second leg of my journey so I had 24 hours at Changi Airport. No offer to find me a hotel in the terminal. I just had to stand there for 24 hours after I had just flown 13 hours from London! I found and paid for the hotel myself at an extortionate price. 4 hours later they sent an email cancelling all my flights! Couldn't even be bothered to call their customers. Now I am struggling to be reimbursed. I can find airlines that are safer, cheaper and more professional. Never again Singapore Airlines!