AF
Affinity Water
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Atrocious company
Atrocious company. Keep sending me bills without any explanation as to what they are for. When I check I see that I do not owe it. Have to phone up and tell them (you can't even email Affinity!). False bills keep coming. When you make a payment (for what you do owe) you still get billed for it ever after. Left hand doesn't know what the right hand is doing. Staff can be aggressive on the phone. The only reason Affinity still exist is because lumbered customers have no choice to go elsewhere, and Ofwat are not doing their job. Never had any problems with water companies before having to use Affinity. I totally agree with all the other negative reviews.