HA
Harbour Hotels
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Mixed bag review
We stayed for 4 nights. Decided to drive down from Kent to see a friend, and instead of rushing back stayed. Good impressions: The whole hotel is comfortable enough although you almost need a step ladder to get into bed.Service at breakfasts were outstanding especially at weekends when they were so busy. This was handled easily with a range of good quality food and service.The whole experience was reduced by what appeared to be lack of communication.They knew we were here for 4 nights, however the safe didn’t work at first nor the coffee machine and one would think this would be checked. We were due some complimentary drinks apparently but this was confused.