HI
Hilton Hotels
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Mislead, Manipulated and devious billing
absolutely disgusted with the reply from Hilton guest assistance, Tempo NY Hilton Times Square putting a pending charge holding £528.74 from my funds with no explanation. Long list of excuses from stating my 17 year old son booked the room? 17 year old ?? An he cancelled so was late payment charge before we arrived in New York no emails nothing about any cancellation. How on earth how is that possible? 2nd room was booked. We only booked 1 room. They refused to dealt, refused to cancel the holding pending charge and kept fobbing off stating nothing to do with them when their hotel name is still on my online statement.