Krishi Gada

Oct 26, 2022

Iq complain

Iq heater complain This is Krishi Gada and I have booked a silver studio apartment (room no 483) at IQ city. I have already had problems with the Accomodation since day 1. I dint get my studio on time and I degraded my stay and adjusted for a week, cause I thought this was the beginning so there might be problems in the management staff. I dint complain as much that time, but it’s been more than a month now and yet there are a lot many issues which are happening at iq city. The heaters are not working at the entire Accomodation and it is a major issue as we are international students and we are not used to the cold weather here, and the weather you would know how is it in London. I was sick for almost 10 days here because of the cold weather here and got 104 fever as well. And it’s difficult to beat this cold when you are all alone and have to manage university and your daily routines. The staff down at the reception was also so rude. I think her name was Daydream or something like that she wasn’t saying her name, she was like I’m not the engineer here, this is not my work, I can’t help you and you have to wait. This is not the way you talk to people. For a matter of fact the staff at the reception is there to help you out but here at iq city I can’t dint anyone helpful. I went and talk to Joe as well in the office behind. He also started making faces and was like come in an hour. I don’t have the entire day just to get few minutes of their attention. And I have my university I need to study and do my assignments, you can’t expect me to come every hour and hear my complain. The laundry room was also not working for quite some time. I kept my clothes in the washer and then in the drier, my clothes were all wet. The drier wasn’t working. I again kept it for a second spin hoping it would work but it did not. I mean you are charging us and then too it’s not working. I’m wasting my money for no reason here. Down near the reception the table tennis table was also broken  On weekends only the security team is down at the reception and they don’t have the authority to help you’ll with the stay. And on weekends students are available and they’re gonna stay in the Accomodation cause they have no university. The management team just comes from Monday to Thursday that too they come at 10-11am. I mean my university starts at 9am to 4pm. If I wanna talk to someone how should I contact them other than on weekends. I would like to please change the management and request you do give me compensation as I haven’t signed up for this service. I have had friends who stayed at IQ and they recommended me but I wouldn’t recommend it to anyone as the service and management I couldn’t see of either. Also on the site it stated it had a gym, a terrace and a common area. I see that gym is under construction and the terrace is not accessible to us. If you can’t give the service to students please do not mention it on the site cause we are checking the site and then booking our room and paying so much money and it’s a waste. Please it’s a request either change me in some other iq branch or give me a 2-3 month compensation cause I am not paying so much money for nothing.