Anglian Water
View company profile →
Another incompetent company owned by a…
Another incompetent company owned by a Private Consortium. Inadequate repair, a complete lack of customer care and satisfaction. There is a common lack of responsibility and there is no willingness to take ownership and resolve the issue. You would think that to change a leaking water meter was a straight forward job, it started on the 1st April 2025 and finished mid June 2025. Once the meter was changed to hole in the garden was left open for two - three weeks, the wheel barrow of muck was left on the ground beside the hole for that two - three week period. A lot of site visits, more than 8 site visits by Anglian Water, normally two workers in a van. The responsibility to remove the old muck and fill the hole was passed about for a week or two. Eventually two workers turned up and filed the hole with the old muck and explained they don't concrete the water meter in place so left like it three inches out of the ground and at an angle. During the last telephone conversation with Anglian Water they explained that the job is complete and they are satisfied they carried out the job to their standards.