JR Cigars
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Bait and switch
I received a email from JR Cigars with a 20% discount coupon on May 20. 2021. The next day I wanted to use the coupon it was declined, so I called customer service and inquired why the coupon was declined. After being on the phone for almost 20 minutes this was their answer: We don't accept coupons on items we discounted already. When I said there was nothing written or stated on the coupon regarding use or exceptions, I was told that's the way it is." Practically every item would be on sale at JR Cigars the state the retail price and then how much you save with their price. Example: Retail Price$238.80 JR Price$195.87 You Save$42.93 The coupon seems like a bait and switch nothing more. This was written on the coupon without a disclaimer or restrictions regarding its use. It's been a while since we last saw you and we think it's about time you treat yourself to another perfect smoke. Come explore our vast selection of hand-rolled cigars at unbeatable prices and treat yourself to a special 20% off. Use code: NWB-2DF2-DFGV-IT2S-I4OV