Southwest Airlines
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They don't seem to care about the…
They don't seem to care about the customers. I had to cancel my flight because the event I was going to go to was cancelled due to COVID 19 pandemic. I tried calling and asking for upper management and they said they can't give us to upper management. They said they do not refund money but give you airline credit. I am not going to be flying anywhere before the date they said I have to use it by. I even tried to report them to U.S. Department of Transportation and they are still refusing to refund me. My next step is checking with an attorney to see if I can do small claims court.