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Disappointed with the H10 Playa Meloneras
We are disappointed with the H10 Playa Melonares this time. We booked in january for 9 days in the first week of April 2025. At the time of booking—when we paid the normal rate—there was no communication about the renovation. The hotel also refused to confirm when the renovations would take place. So we booked and payd also our flights. Not ontil the 19the of february we got a mail that the renovation woult start on the first of april but then is was too late to cancell all the reservations we made. As a result the main restaurant is closed, forcing guests to dine outside and having breakfast outside bij 16 degrees with a coat on. There were heaters but they weren't put on then. Additionally, the food selection at dinertime is significantly reduced, and the way it is presented gives more of a camping experience rather than that of a 5-star hotel. The main pool is closed, and while sun loungers are available in that part, it is often impossible to relax due to the ongoing construction work. The staff remains extremely friendly, but had we known about this at the moment we booked the H10 and our flights in january, we certainly would not have booked. We definitely didn't signed up for this. However based on the wonderfull other holidays at this H10 we'll come back later this year and we trust that it will be as good as previous years.