Tatcha
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Terrible Customer Service
First time ordering direct and it was awful. It is so very hard to get ahold of someone if you have any issues. For the amount of money you spend, you’d think they would have excellent customer service who go above and beyond. They take weeks to ship and when it finally ships they use a cheap shipping method that takes many days. Sephora doesn’t do this and I’m glad I now know. I thought ordering direct would have been better, but this experience proved me wrong for sure.