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Anglian Water
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They have added a negative report to my…
They have added a negative report to my credit file because I requested to pay 6 monthly but they had already billed me. This is after they “accidentally” added this late payment to someone else’s file by mistake. Over two years later? Is this a sick joke? Customer service is appalling as I called up as soon as this other bill arrived and was told not to worry as I’d arranged a different payment schedule! Absolutely criminal.