Princess Cruises
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No comparison
Our cruise was canceled during Covid. We received a refund and was given future cruise credit. During Covid My husband was diagnosed with blood cancer and needed a bone marrow transplant. My husband is now in remission but we did not book a cruise before the offer expired as my husband was too I’ll to travel.My husband is now in remission and able to go on a cruise.Our agent contacted Customer service to ask for an exception and had a medical letter as support. The extension was denied. I also contacted CS and was told that my request was escalated to the solution team. Once again no compassion. We were platinum customers and loyal to Princess Cruise.