Radoslav Šonský

1Reviews
1.0
1 out of 5 stars

Reviews by Radoslav Šonský

1 out of 5 stars

Don't buy here

I ordered a smartphone advertised as being in “like new” condition. However, the device I received had noticeable scratches on three out of the five camera lenses. These scratches are definitely not just cosmetic—they affect the functionality and overall quality of the phone. When I called customer service to address the issue, I was told that neither an exchange nor a refund of the shipping costs would be possible, even though the condition of the phone clearly did not match the description provided on the website. On the top of this the lady I've spoken to seemed quite disinterested. I find this extremely disappointing. As a customer, I expect to receive products as described and to have reasonable solutions offered when there is a clear discrepancy. Unfortunately, my experience with this company has been very unsatisfactory, and I cannot recommend them based on this experience.

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