Restaurantstock
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It's been a year (March 2022) since I…
It's been a year (March 2022) since I placed an order. First it was problems with the order processor and the money. Then when it was finally squared away (Sept. 2022) they kept saying it was a delay on the manufacturer side. Last week (January, 2023) I finally contacted the manufacturer they said they only received inquiries about availability, but never received the actual order. They're not answering calls, not returning emails. Update 3/17/23: After dealing directly with the manufacturer of my commercial kitchen equipment my order finally shipped on 3/16/23. And had I not been in contact with the mfg. I would not have received exactly what I ordered. While there were backorder delays with the manufacturer the lack of communication from Restaurant Stock dragged it out. In my first communication with the manufacturer the delay was 6-10 weeks and exactly 6 weeks later the order was ready to ship. Management will never respond to emails and staff is forced to deal with everything and has no authority to handle anything.