Exemplary service levels from IWNL…
Exemplary service levels from IWNL today. Reported a loss of water at 4am, received a follow up call within the hour outlining what was happening, and a further two calls during the near 12 hour outage - one advising when they expected the water to be back on, and the second advising they were delivering bottled water to the area. All calls were from very friendly staff members. We live on a new development which is serviced by IWNL, but the majority of the village is served by Anglia Water - Anglia Water didn’t provide their customers with any water during the lengthy outage. Well done IWNL - Very impressed! CM3 postcode - customer