Amazed

Jun 4, 2024

Florsheim Shoes: NOT what they used to be.

Their website said Free Shipping-Easy Returns. Missed what was buried on the 3 page, $10 flat fee for returns and wrapped in plastic. They actually charge me $12 and the cost of a plastic envelope was $6 for a total of $18 to try on a pair of shoes that were not at all like the Florsheim shoes in my past. Material was not flexible, no arch support and the shoe was too long. I called customer service and sent them an email with no response to either. Please save yourself the trouble and do not shop through their website. Zero Stars!