Brightside Health
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Once I discontinued sessions
Once I discontinued sessions, I started getting billed for previous sessions that was already paid for. I contacted my insurance company and made them aware of the situation. My next step is to file a complaint with the Better Business Buero. IN REPLY TO BRIGHTSIDE'S REPLY... I had a co-pay that WAS PAID after each session. It was paid IN FULL AFTER EVERY SESSION. I have every email bill and can provide proof of double payment charges. AFTER I declined their services I got billed for sessions that was ALREADY PAID. If you're charging "weeks after" as stated in your rebuttal, then you NEED A BETTER system. People work hard for their money.. *NICE TRY Brightside with your "rebuttal". You got caught. In my opinion, Brightside is NOT THE MOST PROFESSIONAL. But just don't take my word, and look for yourself at the 33% of ~445 reviews, that state all of the billing issues, among MANY other complaints...