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mynameiscomment

mynameiscomment

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GoTranscript | 100% Human-Made logo

GoTranscript | 100% Human-Made

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1 out of 5 stars
Feb 9, 2024

I had such a horrible experience with…

I had such a horrible experience with them. They did not pay attention to the requests, did not accurately state words, names etc... it was just a horrible experience and I wish I had the time to do it myself. It was expressed to Go Transcript that this was for a court hearing and the transcripts would be used as evidence. They still did not take it seriously. In every situation beyond the ordering, it was a disaster. I even went back and played some audio where they had made mistakes. A simple mistake for example was writing job instead of joy or swim instead of Tim, or completely misspelling words to the point where you don't know what the sentence was supposed to mean. Most importantly, they would say Jim: and transcribe what "Jim" said when in fact, it was not "Jim" who said it and there is no "Jim" in the office. The other issue was saying that "Jim" said something that another person said altogether as if they could not hear voices changing. I laid everything out for them spending so much time, I really should have done it myself. I would just highly urge you to buyer beware.