first direct
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From an old, old customer
I have been with First Direct for so many years and wouldn't change. I've always had exemplary service. I have only given 4 stars and the reason is the layout of the online Accounts page. You changed this a year or two ago and I have found it harder to navigate than before due to they layout and the colours used. The pink headers for each date are just too pale and I have to hunt up and down to locate the day I want. It would be great if you could deepen the pink headers and use a different colour for todays page. Just a small thing but it annoys me every time I use the computer to check my accounts. My eyes are not as good as some peoples so a little help like this would be great. Thank you.