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BeSmart Utilities
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Had the home emergency cover for…
Had the home emergency cover for plumbing and boiler issues. Initially I was told I would not be covered for a toilet that needs a new flush as I had a second toilet then that the conditions had changed and I would be covered. But after 3 visits and the plumber leaving my toilet destroyed said I'm not covered if the toilet is damaged by the plumber. I paid an excess of £45 for this. Seem to have get out clauses for any claim. Am currently trying to get my excess back but don't have much hope.