SMS

SMS

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by SMS

EM

Emergency Medical Products, Inc.

View company profile →

2 out of 5 stars

5/4/23 to 5/16/23 - Not as soon as possible

I reached out to EMP on 5/4/23 received a response on 5/5/23 and needed to call in on 5/5/23 to provide payment information. I completed this on 5/5/23 and spoke to a very helpful person and let her know I needed the product as soon as possible. It was scheduled for delivery by 5/9/23 at the latest. I called 5/9/23 to inquire and was told my order was still on hold and no one knows why. I shared I needed the product ASAP and was told I would have it by 5/12/23 at the latest. I finally received the product 5/16/23. The people I spoke to were always friendly but the action behind the scenes did not match up to what I was told.