Ruth Ski

Ruth Ski

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Ruth Ski

TH

Thomas Cook Airlines

View company profile →

1 out of 5 stars

Antalya to Stansted delayed leaving by…

Antalya to Stansted delayed leaving by 2.5 hours. No explanation. No advance warning. Landed 3.45am instead of 1.35am. On further research this particular flight has been delayed every single time in recent months. No one at Antalya knew why or seemed to care. Throughout flight no apology given by staff or pilot. How hard can it be when we board or disembark to make an announcement apologising or given an explanation for the delay? Standard legroom is awful. We are a short family 5ft and 5ft 8 and still it was a squeeze. For our 6ft son it was unbearable. Will never fly with them again. Not even particularly cheap. Booked a year in advance for 5 return flights and paid around £1500. Luggage was charged at £54 per person in advance. Avoid this airline unless you don’t mind delays without explanation or apology.