RestaurantSupply.com
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Don’t waste your time with this company
Just had THE WORST experience with restaurantsupply.com. After over a week of trying to purchase a commercial ice maker for my pizzeria from this companies website, it wouldn’t allow me to enter any kind of purchase information. I sent them an email telling of my issue. They responded telling me to delete my cookies and try again. If that doesn’t work try using a different browser. If that doesn’t work try a different device. Well, I tried all that and still couldn’t complete the purchase. So I emailed them back saying this. They (salesman) responded telling me to call him directly with his extension number. I did and was immediately disconnected. I tried again this morning with the same outcome. So I call the main number and spoke with a sales rep that could barely speak English telling me it was my banks fault that THEIR website was not working. I told her to transfer me to the salesman I had been in email contact with. After being connected with “Joseph”, he had no idea who I was or the difficulties I’d been having. So I walked him through our entire engagement only to find out THEY DONT SHIP TO ALASKA! I asked why the website didn’t say so when I entered my shipping address and his reply was “well, it should have.” I was beyond pissed! He asked if I’d like to be transferred to another salesman for a “special quote” to ship it to me. I told him no and thanked him for wasting a weeks worth of my time. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬