Review summary

Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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TB

Tomas Bednarik

5 out of 5 stars
Very helpful staff very satisfied

Very helpful staff very satisfied

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AF

Ahamed Fardin

5 out of 5 stars
She is been great

She is been great Done in no time Many thanks 🙏

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ST

Steven Trewick

5 out of 5 stars
Helpful and friendly

Lisa was excellent friendly helpful made my day

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JP

Julia Pereira

1 out of 5 stars
AVOID COLLINGWOOD AT ALL COSTS!

AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!

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Showing 331 - 340 of 996 reviews
Dc

The learner driver policy was well…

The learner driver policy was well priced and when our son passed his test the transition to a full policy was seamless. A personable service (UK based) and competitive premium for a 17y/o.

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DH

Massive scam!

Charge you £40 when you pass your test and say it’s a cancellation fee. Bombard you with emails and letters and threaten to take you to court until you pay it. Outrageous company. Avoid at all costs!

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R

Thieves

Thieves, plain and simple! £266 policy taken out in July Passed driving test 6 weeks later Will only refund 40% and then take another £40 cancellation fee!!!!!! So we get £76 back... that's £190 for 6 weeks of insurance!!! T's & C's are extremely long winded and confusing... deliberately! Edit: Note the response below.... Basically says tough luck, another mug bites the dust! Obviously they have found a lucrative business model, don't go after the long term cover, go for the quick buck and move on.

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K

Great service!

Sarah made getting our first taxi insurance very easy. She answered all our questions and was very friendly. Would definitely recommend.

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MK

I love the contact I have with Sarah…

I love the contact I have with Sarah who works on the phone

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MC

Five star sarah

From start to finish the service Sarah provides is second to none she is professional with the human touch I can't praise her enough ⭐⭐⭐⭐⭐

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MT

Sarah is always very helpful and lovely…

Sarah is always very helpful and lovely to talk to when I renew my insurance.

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H

Good quality service

What a lovely advisor jenny I spoke to who made the process of gaining car insurance for a new driver a plesent one. Nothing was too much and she explained everything clearly and accurately. Got a reasonable quote for good price. If your a new driver looking for a reasonable and affordable quote this is the company to use. I received thoughough explanations of how the black box works with it's conditions and what it entails.

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MA

Great customer service

Great customer service! Whenever I called them they are always so helpful and friendly! The service make exceptional their company! Thanks everyone who always support us❤️

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