Zima Dental

4.87 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.87 out of 5 stars
Excellent
5 out of 5 stars
950
4 out of 5 stars
20
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
22
1,000 reviews in total

Review summary

Zima Dental is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

My Invisalign retainers have stayed…

My Invisalign retainers have stayed clear and clean for over one year using the dental pod! I would recommend it to anyo...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Customer Support

Really pleasant and swift customer support.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super efficace

Je ne m'attendais pas à ce que ça nettoie aussi bien mes gouttières, et je suis vraiment satisfaite et agréablement surp...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This is a great product and well worth…

This is a great product and well worth the investment. Customer service is second to none!

0
0
🔥 High engagement

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Filter by rating:
Dianne
Dianne
1 reviews
5 months ago
5 out of 5 stars

I love the product

I love the product. In addition, their customer support was excellent.

Helpful?
Jennifer Neve
Jennifer Neve
1 reviews
5 months ago
5 out of 5 stars

Great customer service

Honestly the best customer service department I have ever dealt with. They are fast, attentive, and provide friendly service.

Helpful?
Crystal Fell
Crystal Fell
1 reviews
5 months ago
5 out of 5 stars

Excellent customer service!!

Excellent customer service!!

Helpful?
kund
kund
1 reviews
5 months ago
5 out of 5 stars

This beats brushing every time.

This beats brushing every time. Simple, fast and convenient. You’ll immediately start liking the fresh feeling.

Helpful?
Tyler Kimmel
Tyler Kimmel
1 reviews
5 months ago
5 out of 5 stars

Dude it came in a cool box and…

Dude it came in a cool box and everything was there and good looking and it also came with some of the sterilizing tablets. VERY WELL MADE 👍👍

Helpful?
Mireia MB
Mireia MB
1 reviews
5 months ago
5 out of 5 stars

Works well and leaves my retainer super…

Works well and leaves my retainer super clean.

Helpful?
VB
VB
1 reviews
5 months ago
5 out of 5 stars

Schnelle und zufriedenstellende…

Schnelle und zufriedenstellende Abwicklung. Vielen Dank. Ich bestelle auch in Zukunft direkt bei Ihnen :-)

Helpful?
Joyce Piontak
Joyce Piontak
1 reviews
5 months ago
5 out of 5 stars

The product is amazingly effective and…

The product is amazingly effective and the company is a pleasure to work with. Highly recommend for all!

Helpful?
Diane R.
Diane R.
1 reviews
5 months ago
5 out of 5 stars

The Zima Dental Pod is a much needed…

The Zima Dental Pod is a much needed appliance for those who wear retainers. It does an amazing job cleaning them and is so easy to use-just add water to fill line, drop in a cleaning tablet, put in your retainers, put the lid on, and hit the start button! (Of course after you plug it into an outlet.) This gets your retainers very clean and you don’t have to worry about the possibility of breaking your retainer(s) by brushing them with a toothbrush (which I have done before getting my Dental Pod). So happy that I found this great addition to my dental care routine!

Helpful?
Shannon Hicks
Shannon Hicks
1 reviews
5 months ago
5 out of 5 stars

Very responsive and helpful

Very responsive and helpful. I love my Zima and tablets. I can tell a huge difference in the color when I switched from my previous brand.

Helpful?
T Gilbert
T Gilbert
1 reviews
5 months ago
5 out of 5 stars

Very happy with the purchase

Very happy with the purchase. Three family members wear retainers and we want to keep them clean and in good shape as they'll be worn for years.

Helpful?
5 months ago
5 out of 5 stars

The best customer service!

The best customer service - speedy and responsive updates when carrier information didn’t get updated correctly.

Helpful?
Tina
Tina
1 reviews
5 months ago
5 out of 5 stars

Couldn’t believe my eyes…

This little pod is truly all it’s cracked up to be. I could not believe it actually worked. I’ve had my retainer for 15 years and I swear it looks brand new. Finally a product that works exactly how it’s advertised!

Helpful?
5 months ago
5 out of 5 stars

Saw product on Facebook went to website…

Saw product on Facebook went to website and bought. Very impressed with the unit.

Helpful?
Heidrun
Heidrun
1 reviews
5 months ago
5 out of 5 stars

Good product

Good product, fast delivery, everything is fine

Helpful?
5 months ago
5 out of 5 stars

I love this cleaning pod

I love this cleaning pod. Before I was using the seltzer type tablets that just fizz in a glass of water. My retainer was always cloudy looking but I thought that was as good as it could be cleaned. When I started using the Zima pod my retainer became completely clean again and looks like new! There is zero odor or aftertaste to it. It’s so easy to use and I feel like it is keeping it in brand new condition. I highly recommend this product.

Helpful?
Rebecca
Rebecca
1 reviews
5 months ago
5 out of 5 stars

Great Customer Service and a Great Product

The customer service responded right away. They asked me a few questions about my concerns, then they asked me to try a few things to hopefully resolve my issue. When that didn't work they quickly responded to resolve my issue another way. The dental pod works great to clean my night guard.

Helpful?
Mark Heinz
Mark Heinz
1 reviews
5 months ago
5 out of 5 stars

It is a great device

It is a great device! Helps keep the mouth guard much cleaner and have been frustrated finding something that would work as well as this before. Glad i finally found it. Thank you!!

Helpful?
Tamasine
Tamasine
1 reviews
5 months ago
5 out of 5 stars

Easy and works

I am happy with this product Dental Pod. My mouth guard is really old so it will never get clear again but the pod cleans it very well and has made a difference. I’m happy I don’t have to think about cleaning it anymore. Just drop it in when I wake up.

Helpful?
Vicki  Fraser
Vicki Fraser
1 reviews
5 months ago
4 out of 5 stars

Good customer service post complaint

Updated: a TrustPilot review finally led to a resolution for the challenges I had with Zima Dental with excellent service from Emily from that point onward. It is a shame that the standard service was so so poor up to then. To help others; Zima pods come with 3 point plugs in the UK with no shaver plug option, if you need to do a return it must be initiated with photos showing seals within 30 days. Responses to customer service emails are (currently) very slow and following up makes them drop to the bottom of their queue. Original: shocking customer service. Product not fit for purpose as a bathroom appliance due to 3 pin plug being fitted. Emails not replied to for 2 weeks. Returns gated via email and no instructions provided as to what is required. Computer says no attitude when replies finally come in.

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