Zima Dental

I had an issue with my subscription and the Zima Dental team responded within the hour and helped with my issue. They were responsive and solved the problem immediately!

In my experience, the Dental Pod is a Great product. If I had to rate the product, I would give it a 10 out 10. My son had got it wet, and it stop working. After letting it dry it started back working. Customer Service was so Great in handling the whole issue from start to finish. I would recommend this product to everyone. It does what it says it would do.

I have both the dental pod pro (absolutely love) and the travel case that I recently bought. I had a question about travel case and my question was answered promptly. Great customer service. Great products.

My first pod broke within days. I should have asked for my money back within their very strict 30-day refund period. Instead I accepted the offer of a replacement pod, which broke again after a few weeks. After initial refusal to give me a refund, they did in the end. This review was initially very negative. I still feel the product could be more reliable, but customer service has been good in the end.

I am surprised by the negative reviews. When I received my dental pod Pro I did not initially think it was as effective as advertised. However, after speaking with the company and using it, I have found that it cleans my retainer very well. I had a quick response from the company within 24 hours of emailing them and they kept in touch with me throughout the process. I would not hesitate to buy from Zima dental. Their product is good and it’s actually the same type of product my dentist uses in his office.

Edit: today July 16th at 7:10pm I received a total of £4.99 back from company! My order was £15.98! So yes this company is bad! Order tablets for next day delivery at 8:24am on Monday but got a email today Tuesday at 8:26pm saying there is a shipping delay for another week! Asked for refund but got blunt response saying I will only be giving 15% of my money back! It’s a fraud company and against Trade standards. AVOID COMPANY!

I’ve literally never written a review in my life before but I couldn’t not for this dental pod. It gets your retainers SO clean. They look brand new!! I was so sick of mine always having gunk on them and having to brush them when they got too dirty. The pod makes it so easy to get them sparkling clean and only takes a couple minutes. I’ve told all my friends and family. Could not recomend this more.

The product and pods are great and make a difference. There was one time where the address for some reason was wrong and reverted to an old address. Not sure why. But after emailing back and forth, Patricia made it right by sending me a new shipment and didn't charge me again. outstanding customer service. I'm a customer for life.

This has made keeping my retainer cleaner everyday. I'm so glad I found this. It's really great! Very easy to use and it's fast. Does not take up much space in my bathroom, having it readily available at any time. Wish I had found this sooner.

The Zima dental cleaner is awesome. My clear liners had so much buildup after wearing for just a couple days. It felt like I had not brushed my teeth in weeks. I have to change my aligners each week but after using the Zima they feel brand new every day.

I first ordered a dental pod almost a couple of years ago and subscribed to monthly cleaning tablets. It was brilliant service then. But what has happened to this company? For the past 3 orders of a subscription I pay for (and they take the money no problem) I have had to chase up the orders. They have never arrived when I actually needed them, so I have been without tablets for periods of times which defeats the purpose of a subscription. Customer Service is now very poor - it takes ages to get a reply from anyone and as others have said, there is no phone number or online chat or any other way to get in touch which is extremely poor. I am on the brink of cancelling my subscription as I am fed up with a company who can no longer fulfill their orders and post on time and communicate. Very sad as it started so well....I suspect the usual happened - I see they expanded into Boots, so I guess they can't cope with all the orders and instead of investing in more staff, they take more profit and then treat the customers badly. Very, very frustrating. Addition since Emily from Support contacted me below - Emily has been absolutely brilliant. She has been efficient, friendly and helpful with the issues I was experiencing and understood why I was frustrated. There have been problems with supply, which hopefully Zima will resolve and in future notifying their customers in advance would certainly go a long way to creating goodwill.

Only had for a few days seems to work great!

I have used the pod for the last year and it has been terrific. I use it minimum 5 times a week. It cleans my mouth guard well and it's easy to use, clean after use and stores away in the very nice box it came in. I have recommended it to friends with invisalign and mouth guards and they have liked the results and using the pod as well.

I had to replace my original Zima pod as it malfunctioned. Disappointed by this I’m delighted to say that I find the Zima Pro Pod to be a godsend. It’s bigger, super easy to clean and the dual setting for cleaning is an added plus. Everyone should own a Zima Pro Pod.

My husband and I are sharing the improved pod. Very happy with the results.

Everything is fine

Both my daughters and wife use these ultrasonic cleaners. They are easy to use and very effective, we couldn't be happier.

Wish I had bought one sooner! I am shocked at how clean my night guard retainer got. I was to the point of throwing it away and getting a new one but noticed a difference after the first few uses and after a month it looked like new. I recently needed to adjust my subscription and the customer service team was fast, efficient and went above and beyond to make sure I was a satisfied customer! 10/10 recommend!

Great company with excellent products. Honestly if you have to wear a mouth guard then you need this. The tablets are excellent, keeps your mouth guard clean and fresh. And the service from the company is terrific also..

Excellent product! Read the instructions book thoroughly so you understand exactly how to use the product! Whenever I'm at the dentist and they run my retainer through their cleaner they always say it's 100% clean! I also am enrolled in their 3month subscription for cleaning tablets. That's one less purchase to worry about. If you have a dental piece that needs daily cleaning, the Zima Dental Prod Pro is the only way to go!