Zima Dental

4.87 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.87 out of 5 stars
Excellent
5 out of 5 stars
950
4 out of 5 stars
20
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
22
1,000 reviews in total

Review summary

Zima Dental is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

My Invisalign retainers have stayed…

My Invisalign retainers have stayed clear and clean for over one year using the dental pod! I would recommend it to anyo...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Customer Support

Really pleasant and swift customer support.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super efficace

Je ne m'attendais pas à ce que ça nettoie aussi bien mes gouttières, et je suis vraiment satisfaite et agréablement surp...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This is a great product and well worth…

This is a great product and well worth the investment. Customer service is second to none!

0
0
🔥 High engagement

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7 months ago
5 out of 5 stars

Love this company

My wife and I both have retainers that we cleaned with toothbrush and toothpaste, which we thought was okay. Got the Dental Pod Pro and wow! What a difference! My Invisalign is crystal again and my wife’s retainer is back to being clear. We love this so much we purchased the Zima Go to take on our travels.

Helpful?
Tonia Walker
Tonia Walker
1 reviews
7 months ago
5 out of 5 stars

I absolutely love Zima products!

I absolutely love Zima products, I purchased the Zima dental pod 3/27/25...loved it. I also purchased the ZimaGo UV case...loved it so convenient. Last but not least I purchased the dental pod sterilizing tablets it leaves my so minty tasting and clean I love it.

Helpful?
Debbie L
Debbie L
1 reviews
7 months ago
5 out of 5 stars

Made my old retainer that was stained and yellow look brand new

Amazing quick customer service. Very friendly and efficient. I love my dental pod. This made my Invisalign retainer look brand new. Clean and sparkly. The new tablets are even better. I would never use anything else again on my retainer

Helpful?
Gisela
Gisela
1 reviews
7 months ago
5 out of 5 stars

Sehr hilfreich und gut reinigend ein…

Sehr hilfreich und gut reinigend ein gutes Zahngefühl hinterher. Schnelle gut verpackte Lieferung. USB-Aufladung mit Speicher wäre super!

Helpful?
7 months ago
5 out of 5 stars

Incredible Products and Customer Service!

Customer service usually takes around 2-3 business days to get back to you, but Zima Dental has gotten back to me in a matter of 1-3 hours everytime I reach out to them. Being a loyal customer, I do appreciate them for being so hasty with any concerns I have. And they always seem to resolve everything quickly as well! 10/10, highly recommend this great company that also has great products. I stopped brushing my retainers and have never looked back!

Helpful?
Debra
Debra
1 reviews
7 months ago
5 out of 5 stars

A must have for retainers!!

I honestly don't know how I would've coped without the Zima pod and the Zina Go. The pod pro cleans my retainer perfectly and the Zima Go has been so useful for everyday and especially trips out where you can pop the retainer out, keep it safe then a quick uv scan to kill any germs, quick spray of the Zima fresh (although this spray works out expensive as only has around 180 sprays, so will stop using once I drop to nightly wear) and then pop the retainers back in knowing they're clean, germ free and fresh! 100% recommended.

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Diana M.
Diana M.
1 reviews
7 months ago
5 out of 5 stars

Great result

Great result, stylish look, practical

Helpful?
7 months ago
5 out of 5 stars

Obsessed

This has made my retainer cleaning process so easy. It works beyond well. I am absolutely in love!

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7 months ago
5 out of 5 stars

Reklamation Zima Go unmöglich

Nachdem ich mit dem Dental pod sehr zufrieden war, hab ich mir auch den Zima Go bestellt. Leider funktioniert dieser nicht. Die Bearbeitung der Garantie ist eine Katastrophe. Das vorgegebene Formular möchte eine Chargennummer, welche leider bei diesem Produkt nicht existiert. Ohne diese Nummer kann man das Formular aber nicht abschicken. Und nur mit diesem Formular wird die Reklamation bearbeitet. Bisher bin ich mit meinen Mails nicht weitergekommen, da es nur standardisierte Antwortmails gibt. Ein Teufelskreis. Nach meiner Bewertung bekam ich zum Glück endlich eine Mail von einem Mitarbeiter mit der fehlenden Nummer. Daraufhin konnte ich mein Formular endlich abschicken. Dieses wurde auch sofort bearbeitet und bekam umgehend einen neuen Zima Go zugeschickt, der auch einwandfrei funktioniert. Daher auch meine Korrektur zu meiner Bewertung.

Helpful?
Christina
Christina
1 reviews
7 months ago
5 out of 5 stars

Great customer service

Megan was really helpful and answered my emails promptly to help me with my missing package.

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Manfred
Manfred
1 reviews
7 months ago
5 out of 5 stars

Zusammen mit den Reinigungstabletten…

Zusammen mit den Reinigungstabletten wird die gelblich verschmutzte Zahnschiene wieder hygienisch weiß

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7 months ago
5 out of 5 stars

Sehr gutes Gerät mit hervorragender…

Sehr gutes Gerät mit hervorragender Reinigungsleistung für Zahnspangen und Zahnbürstenaufsätze.

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Caffeman
Caffeman
1 reviews
7 months ago
5 out of 5 stars

Top Qualität

Ich bin sehr zufrieden

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robin
robin
1 reviews
7 months ago
5 out of 5 stars

Love my Dental pod for cleaning my…

Love my Dental pod for cleaning my retainer each morning. Easy to use, easy to keep the tablets coming on subscription. Recently I had a wonderful experience with the customer service department. Top Notch!

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Katrin
Katrin
1 reviews
7 months ago
5 out of 5 stars

perfect product!

perfect product!

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7 months ago
5 out of 5 stars

It has been wonderful

It has been wonderful. I love it! It is easy to use and so my night guard is much cleaner and fresher.

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7 months ago
5 out of 5 stars

Great customer service.

Great customer service.

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Sofia T
Sofia T
1 reviews
7 months ago
2 out of 5 stars

Cool idea, but the company seems fine with misleading customers

As a college student, I debated whether to spend $100 on the Dental Pod, but I thought it would be a smart long-term investment. The design is great and I still think it’s a clever idea—but the advertising is really misleading. In every ad, and even in the “How it works” section of their website and Instagram, it says you just add water and place your retainer in. There’s no mention of needing to use their cleaning tablets. But once the product arrives, they describe the tablets as the “toothpaste” to the Pod’s “toothbrush”—in other words, they’re necessary for proper cleaning. You only get 5 tablets with your $100 order, and they recommend using one every time your retainer has been worn for more than 6 hours (which, for most people, is every night). That adds up to about $100/year in recurring costs. I wouldn’t mind if this had been clearly disclosed, but it wasn’t—and that’s frustrating. What’s worse is that I’ve now seen a few other reviews pointing out the same issue, and they’re still marketing it as “just add water.” At this point, it feels like an intentional omission. I’m not trying to be harsh—I just want honest advertising. This could have been an easy fix. Knowing about the tablets ahead of time wouldn’t have stopped me from buying, but it would’ve set realistic expectations and made me feel like I was making an informed decision.

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7 months ago
5 out of 5 stars

Bestellung beim DHL verloren gegangen...

Meine Bestellung ( DE17469 ) ist völlig untergegangen, leider eine Weile nichts passiert aber nach dem ich nochmal geschrieben habe, hat sich die Emily drum gekümmert und alles in die Wege gebracht, dass ich eine Rückerstattung bekomme. Danke

Helpful?
Bruce Baldwin
Bruce Baldwin
1 reviews
7 months ago
5 out of 5 stars

Great Product

Great Product. I use it with just water.

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