Zima Dental

4.87 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.87 out of 5 stars
Excellent
5 out of 5 stars
950
4 out of 5 stars
20
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
22
1,000 reviews in total

Review summary

Zima Dental is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

My Invisalign retainers have stayed…

My Invisalign retainers have stayed clear and clean for over one year using the dental pod! I would recommend it to anyo...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Customer Support

Really pleasant and swift customer support.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super efficace

Je ne m'attendais pas à ce que ça nettoie aussi bien mes gouttières, et je suis vraiment satisfaite et agréablement surp...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This is a great product and well worth…

This is a great product and well worth the investment. Customer service is second to none!

0
0
🔥 High engagement

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Filter by rating:
7 months ago
5 out of 5 stars

Couldn't be happier

Although the product didn't arrive immediately (not their fault), Zima were super helpful and all was good in the end. Now that is has arrived I couldn't be more delighted with it!!

Helpful?
Becky Petros
Becky Petros
1 reviews
7 months ago
5 out of 5 stars

Great customer service

The customer service was really great and we did find a perfect solution for me.

Helpful?
Kim Tuttle
Kim Tuttle
1 reviews
7 months ago
5 out of 5 stars

I was hesitant to purchase this because…

I was hesitant to purchase this because it was too good to be true. You know how you see ads for things and reality is so different? I can honestly say… this dental pod pro does exactly what the claim. I am in love and my life is forever changed! Thank you Zima Dental!!! This is a total game changer and well worth the money. I wish I bought it sooner!!

Helpful?
7 months ago
5 out of 5 stars

I am very happy with this device.

I am very happy with this device.

Helpful?
7 months ago
5 out of 5 stars

I had a phenomenal experience with…

I had a phenomenal experience with Zima’s customer service. My device stoped working after my 12 month warranty period. The customer service team made an effort to help find a resolution to the issue which worked with my budget. I really appreciate how much care they put into making sure I had a good experience.

Helpful?
Neg
Neg
1 reviews
7 months ago
1 out of 5 stars

MELTED RETAINER. DO NOT BUY!

I have been using the Zima Dental Pod for a year now and at first I absolutely loved it. I was very careful in how I used, cleaned and stored it to make sure it lasted as long as possible. Then one day, out of nowhere, it completely melted my plastic aligner. I have to pay $600 to get a new set. The website literally says that the pod "actively regulates heat to protect oral appliances" and guarantees that it's "designed to safely clean all kinds of materials from metal to aligner plastic." This was clearly a lie. The retainer is completely ruined and no longer fits in my mouth. I would not buy this as you never know when the pod will suddenly go haywire and melt everything inside.

Helpful?
John
John
1 reviews
7 months ago
5 out of 5 stars

My retainers are fairly new

My retainers are fairly new, but we're starting to develop stains. Worked well removing the stains.

Helpful?
7 months ago
5 out of 5 stars

Does a great job quickly cleaning my…

Does a great job quickly cleaning my upper dental tray. Unit easy to clean and maintain and doesn't take up much space on my sink countertop.

Helpful?
Julie Wehman
Julie Wehman
1 reviews
7 months ago
5 out of 5 stars

I am very impressed with Zima's…

I am very impressed with Zima's customer service. I am awaiting the replacement of the unit that just quit working.

Helpful?
7 months ago
5 out of 5 stars

Die Aligner wirken blitzeblank

Die Aligner wirken blitzeblank nach der Schallbehandlung, haben keinen lästigen Geruch mehr an sich. Zima Dental funktioniert einwandfrei.

Helpful?
Amy T
Amy T
1 reviews
7 months ago
5 out of 5 stars

Great customer service and products

Quick, helpful customer service. Products work well.

Helpful?
Corinna Perei
Corinna Perei
1 reviews
7 months ago
5 out of 5 stars

Very pleased with the pod

Very pleased with the pod, cleanes well and keeps my retainer shiny :)) Customer service is also perfect!

Helpful?
Ryan
Ryan
1 reviews
7 months ago
5 out of 5 stars

Definitely worth the buy!

The dental pod works great on invisalign! it makes cleaning so easy and effective. Also, I had a return for one of the items I didn't need, and the customer support team replied very quick within hours to get the return started. Very happy with everything

Helpful?
7 months ago
5 out of 5 stars

Customer Service is Golden

When I bought the Zima Dental Pod, I was very worried that my retainers were beyond saving. It was white, dirty, and no matter how often I brushed it, I could tell the retainers were getting worse. I got the Pod and my retainers turned clear. It was a miracle. I have spoken to customer a couple of time. They were quick and polite with me. Lately, I realized I was overusing the oral tablet to clean my retainers and I heard there are new tablets. I was worried that they wouldn't work with the classical Dental Pod. Therefore, I contacted customer service and now I am buying new tablets and I know, now, how often to use the tablets. The Dental pod is amazing and so is customer service.

Helpful?
Colette W.
Colette W.
1 reviews
7 months ago
5 out of 5 stars

The Zima Dental cup is very easy to use…

The Zima Dental cup is very easy to use daily to remove any particles, and to sanitize my aligners. The aligners also remain crystal clear from the beginning of each of their usage to the end.

Helpful?
7 months ago
5 out of 5 stars

A Hood Job

They took care of my problem quickly and effectively.

Helpful?
YaYa
YaYa
1 reviews
7 months ago
5 out of 5 stars

I have truly enjoyed this product since…

I have truly enjoyed this product since I’ve had it now about 6 months. What a fantastic and convenient product this has been! It keeps my retainers so clean, it’s like putting on a new pair each time. I told my daughter about it and she ordered one and loves it! What a genius idea! Yaya SC

Helpful?
G. Wendt
G. Wendt
1 reviews
7 months ago
5 out of 5 stars

Gute Hilfe zur Reinigung meiner…

Gute Hilfe zur Reinigung meiner Aufbissschiene, fühlt sich gut an! Schön wäre statt des Kabels ein wasserfester Akku, dann ist die Reinigung leichter und es gelangt kein Wasser in den Anschluss!

Helpful?
Dave Kelly
Dave Kelly
1 reviews
7 months ago
5 out of 5 stars

Dental pod Subscription query

I was hugely impressed by the courteous and efficient nature my query regarding a Dental pod subscription was dealt with.

Helpful?
Dirk Simm
Dirk Simm
1 reviews
7 months ago
5 out of 5 stars

Excellent support and customer service

Excellent support and customer service

Helpful?

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