Zima Dental

4.87 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.87 out of 5 stars
Excellent
5 out of 5 stars
950
4 out of 5 stars
20
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
22
1,000 reviews in total

Review summary

Zima Dental is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

My Invisalign retainers have stayed…

My Invisalign retainers have stayed clear and clean for over one year using the dental pod! I would recommend it to anyo...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Customer Support

Really pleasant and swift customer support.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super efficace

Je ne m'attendais pas à ce que ça nettoie aussi bien mes gouttières, et je suis vraiment satisfaite et agréablement surp...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This is a great product and well worth…

This is a great product and well worth the investment. Customer service is second to none!

0
0
🔥 High engagement

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Heide Ortner
Heide Ortner
1 reviews
6 months ago
5 out of 5 stars

Ich habe den Dental Pod am 22.04.25…

Ich habe den Dental Pod am 22.04.25 gekauft und bin sehr zufrieden mit der Reinigung. Sie ist einfach und schnell und kann mit beliebigen Reinigungstabletten erfolgen. Ich nehme meistens nur 1/2 Renigungstablette, das ist ausreichend. Der Pod startet nur, wenn man ihn am Strom einsteckt, hat keinen Akku und endet automatisch nach 4 Minute durch ein Piepsen.

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Ed Green
Ed Green
1 reviews
6 months ago
5 out of 5 stars

Great customer service

Great customer service, swiftly and politely resolving the issue after I reported a faulty device. They sent a new one out, free of charge, the same week.

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Kurt
Kurt
1 reviews
6 months ago
5 out of 5 stars

Zima

Love their products and the Zima cleaner too!

Helpful?
Heather R
Heather R
1 reviews
6 months ago
5 out of 5 stars

I was having issues (which later found…

I was having issues (which later found to be user error) I sent an email, received a reply over night. Sophie was a pleasure to deal with, she was very polite, helped me with all my questions and what i was having issues with, We got it all sorted quickly. if I had read the instructions correctly I would have been fine 🤦‍♀️

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gary tanouye
gary tanouye
1 reviews
6 months ago
5 out of 5 stars

Responsive and quick response to my…

Responsive and quick response to my email.

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Dorothy Hall
Dorothy Hall
1 reviews
7 months ago
5 out of 5 stars

Easy

I love the ease of use and the confidence that comes from knowing the retainer is well cleaned.

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7 months ago
5 out of 5 stars

Excellent customer service!

I had an issue with the pod about 3 months after purchasing. I emailed customer service and received an answer promptly. They asked for specific information about my issue which I sent. I then received a new pod. I was extremely satisfied with customer service. The company stood behind their product!!!

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7 months ago
5 out of 5 stars

The sleek design

The sleek design, rapid pulse, and quick cleaning agent made my years old invisilign clean, clear, brand new. Wow!

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JM
JM
1 reviews
7 months ago
5 out of 5 stars

Brilliant

Great service, Dima dental pod works really well, cleans my retainers perfectly, quick delivery My dentist recommended Sonic Dental but they were a nightmare - waited a month and still hadn’t arrived so I cancelled and bought the Zima black pod. Really pleased with it and would definitely recommend it

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7 months ago
5 out of 5 stars

Works great!

Works great!

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abeille
abeille
1 reviews
7 months ago
5 out of 5 stars

Je ne peux plus me passer du Dental Pod…

Je ne peux plus me passer du Dental Pod , je l’utilise matin et soir pour mon aligneur, c’est joli (il est rose) et super efficace . Je l’ai même fait découvrir à mon dentiste ! Je viens de l’offrir (en bleu) à mon petit -fils , ce qui élimine ainsi de manière ludique les bactéries de son apparei dentaire . Très bon système , très bonne expérience !

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Franziska Z.
Franziska Z.
1 reviews
7 months ago
5 out of 5 stars

Meine Schiene ist wie neu und ich bin…

Meine Schiene ist wie neu und ich bin sehr zufrieden mit den gesamten Produkten :)

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Janice Muir
Janice Muir
1 reviews
7 months ago
5 out of 5 stars

I recommend this company 100%!

I am so impressed with the cleaning pod and sterilizing container. My retainers feel clean everyday and the product is so easy to use. I encouraged my Dad to also buy a cleaning pod for his dentures. I also use the cleaning tabs. The customer service is top notch. I had some questions about the new sterilizing container and the response was within 24 hours.

Helpful?
7 months ago
5 out of 5 stars

Superb customer service

I had two issues — a billing issue and I hadn’t properly set up an account. Sarah and Patricia, working in tandem, helped me quickly rectify my billing issue and set up an account for me! All I had to do was verify. Excellent customer service!

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Sonia
Sonia
1 reviews
7 months ago
5 out of 5 stars

Excellent customer service.

Excellent customer service.

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Michele
Michele
1 reviews
7 months ago
5 out of 5 stars

Extremely happy with my Zima Go

Extremely happy with my Zima Go. Knowing that my mouth guard is now protected when I’m unable to use my Zima Dental Device is wonderful. I was also impressed with your support department when I enquired about the delayed arrival of the Zima Go. All sorted and received it within a few days of my inquiry/

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7 months ago
5 out of 5 stars

Very happy with the product and the…

Very happy with the product and the service provided.

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Stacy
Stacy
1 reviews
7 months ago
5 out of 5 stars

Fantastic Company

Great products! Also, their customer service is timely, professional, and helpful!

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Helen T
Helen T
1 reviews
7 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service, despite receiving the incorrect order, the speed of response from both Seff and Bryan and their approach to addressing my query was excellent - thank you!

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Susie Krogh
Susie Krogh
1 reviews
7 months ago
5 out of 5 stars

I really like the way the dental pod…

I really like the way the dental pod cleans my night guard. The pod gives the mouth appliance a clean fresh taste. I’m very satisfied with it. I just signed up to get the tablets directly from Zima as they are cheaper there than anywhere else. It’s definitely worth the money if you are considering purchasing a dental pod.

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