Zima Dental

4.87 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.87 out of 5 stars
Excellent
5 out of 5 stars
950
4 out of 5 stars
20
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
22
1,000 reviews in total

Review summary

Zima Dental is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

My Invisalign retainers have stayed…

My Invisalign retainers have stayed clear and clean for over one year using the dental pod! I would recommend it to anyo...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Customer Support

Really pleasant and swift customer support.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super efficace

Je ne m'attendais pas à ce que ça nettoie aussi bien mes gouttières, et je suis vraiment satisfaite et agréablement surp...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This is a great product and well worth…

This is a great product and well worth the investment. Customer service is second to none!

0
0
🔥 High engagement

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Huepper
Huepper
1 reviews
6 months ago
5 out of 5 stars

Funktioniert super 👍

Funktioniert super 👍

Helpful?
Rhys Enoch
Rhys Enoch
1 reviews
6 months ago
5 out of 5 stars

The customer service is phenomenal

The customer service is phenomenal, they can’t do enough to help which is so refreshing these days.

Helpful?
6 months ago
5 out of 5 stars

Exceptional costumer service

Exceptional costumer service! Thank you

Helpful?
Kim Osbourne
Kim Osbourne
1 reviews
6 months ago
5 out of 5 stars

Nice clean!

Gets the retainers cleaner with use of the Zima pod than other things I’ve tried. And dont forget to order the tablets for the ultimate clean!

Helpful?
Daniel
Daniel
1 reviews
6 months ago
5 out of 5 stars

Great product.

Great product. Great support. Fast reply. Fast shipping. Just the way it should always be !!! Thanks.

Helpful?
Nancy P
Nancy P
1 reviews
6 months ago
5 out of 5 stars

The customer service was great!!

The customer service was great!!! Bryan was responsive and easy to interact with. :)

Helpful?
Jocelyne
Jocelyne
1 reviews
6 months ago
5 out of 5 stars

Enchantée !

Appareil fiable et facile d’utilisation. Jamais mes gouttières dentaires n’avaient été aussi bien nettoyées. Envoi rapide et soigné de ma commande. J’ai beaucoup apprécié recevoir un mail d’explication sur le fonctionnement de l’appareil. Je suis enchantée de mon expérience avec Zima dental France.

Helpful?
A.
A.
1 reviews
6 months ago
1 out of 5 stars

Die Firma wirkt sehr unseriös

Die Firma wirkt leider nicht vertrauenswürdig: Nachdem ich das Widerrufsrecht für das Gerät in Anspruch nehmen wollte, wurden mir in nun drei Mails Gegenangebote gemacht, moralische Vorhaltungen wegen E-Schrotts gemacht oder so harte Auflagen für die Rücksendung in den Weg gelegt. Alles, ohne Angaben zum Retoureverfahren und ohne meinen Widerruf zu akzeptieren.

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Serihna
Serihna
1 reviews
6 months ago
5 out of 5 stars

My retainers were so gross

My retainers were so gross and disgusting before. They were all foggy and dirty. But when I used the Dental Pod I am not kidding when I say all of that went away. My retainers were spotless and clean, it honestly felt so much more comfortable to wear. This is an amazing product and I am so grateful to own one.

Helpful?
Max Miller
Max Miller
1 reviews
6 months ago
5 out of 5 stars

Tremendous service in responding to a…

Tremendous service in responding to a warranty claim. Love their products.

Helpful?
Jill
Jill
1 reviews
6 months ago
5 out of 5 stars

I love my Dental Pod

I love my Dental Pod! I have had it over 6 months now and love the ultra clean it gives, so easy to deal with. If you ever need customer service they are great, fast professional responses. Bought the travel ones for my kids too!

Helpful?
6 months ago
5 out of 5 stars

Gone are the days of plastic solo cups…

Gone are the days of plastic solo cups and efferdent! This is a must have for anyone with an oral appliance!

Helpful?
6 months ago
5 out of 5 stars

Effective & Stylish

The Zima Dental Pod keeps my retainer just like new. I have no build up on it and no bad breath from bacteria. It only takes 5 minutes and is easy to use. I highly recommend it. It’s stylish design means I don’t mind leaving it sitting out on my counter.

Helpful?
KAREN H
KAREN H
1 reviews
6 months ago
5 out of 5 stars

Simard Dental pod

In accordance with the dentist's recommendation, I was using denture cleaning tabs. As time went on, however, I noticed that my night guard wasn't looking as clean as it used to. I switched to a Dental pod by Zima, and love it. When I put my night guard into my mouth at night, it feels fresh and clean. Also, I enjoy the cleaning tablets subscription; I don't need to worry about running out.

Helpful?
6 months ago
5 out of 5 stars

Prompt and positive response

I communicated via email. Received a promptly response to the issue in question. Very happy with the customer service.

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Love it!!!!

Love it!!!!

Helpful?
Tahlia
Tahlia
1 reviews
6 months ago
5 out of 5 stars

Customer service was amazing and so so…

Customer service was amazing and so so quick to respond!

Helpful?
Louise
Louise
1 reviews
6 months ago
4 out of 5 stars

Great product but very poor customer service

Great product but their customer service isn't good at all. I signed up for a 6 month subscription for their tablets but due to an error on their part, they sent me another batch only a month later. I asked for the shipment to be stopped but it still went ahead and the money taken out of my account. I am unable to unsubscribe on their website so have asked them to do it for me as I don't want to be tied into a subscription that comes more frequently than I agreed to but I have had no reply, despite 3 emails. Update 5/6/25 - Emily has been in contact and resolved the situation more than satisfactorily.

Helpful?
Heather
Heather
1 reviews
6 months ago
5 out of 5 stars

So far loving this

So far loving this. Easy to use and quick to clean my mouth guard. Really happy with the purchase

Helpful?
6 months ago
5 out of 5 stars

Excellent customer service

Solved my device issue by giving me a discount on my re-order🙂

Helpful?

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