Zima Dental

4.87 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.87 out of 5 stars
Excellent
5 out of 5 stars
950
4 out of 5 stars
20
3 out of 5 stars
2
2 out of 5 stars
6
1 out of 5 stars
22
1,000 reviews in total

Review summary

Zima Dental is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

My Invisalign retainers have stayed…

My Invisalign retainers have stayed clear and clean for over one year using the dental pod! I would recommend it to anyo...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Customer Support

Really pleasant and swift customer support.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super efficace

Je ne m'attendais pas à ce que ça nettoie aussi bien mes gouttières, et je suis vraiment satisfaite et agréablement surp...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This is a great product and well worth…

This is a great product and well worth the investment. Customer service is second to none!

0
0
🔥 High engagement

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Filter by rating:
Josh w
Josh w
1 reviews
6 months ago
1 out of 5 stars

I am considering purchasing

I am considering purchasing the pro However,my attempts to contact them via email and Facebook message have been unsuccessful. Given their lack of responsiveness prior to purchase, I am concerned about their support should any issues arise. Will change once a response and then again if purchased.

Helpful?
Helin Basaran
Helin Basaran
1 reviews
6 months ago
5 out of 5 stars

Loveee

I was actually so scared to try it, because everyone said that it wasn’t worth it, but now that I have tried it the only thing I regret is not buying it sooner. It makes my aligners look brand new and spotless. I can 100% recommend this device. So stop overthinking and buy it!!🫶🏾

Helpful?
Moira Baughan
Moira Baughan
1 reviews
6 months ago
5 out of 5 stars

This company is extraordinary in 2025…

This company is extraordinary in 2025 when customer service does not seem to exist. The products are amazing, the customer service superb and the packaging is up to the standard of Apple! Five stars on every level.

Helpful?
6 months ago
5 out of 5 stars

Felt important and heard!

Quick response time! Helpful and kind team members! Made me feel important and heard .

Helpful?
Susan
Susan
1 reviews
6 months ago
5 out of 5 stars

They were brilliant

They were brilliant! They replied straight away.

Helpful?
Jaco Prinsloo
Jaco Prinsloo
1 reviews
6 months ago
5 out of 5 stars

GREAT SERVICE

Service was on point. Could not ask for anything better. Friendly, helpful and they came back to me still the same day and my query was sorted the same day. This type of service you don’t get often. Thank you

Helpful?
Julie Bright
Julie Bright
1 reviews
6 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service. Very quick to respond and resolve issues.

Helpful?
papidancer
papidancer
1 reviews
6 months ago
5 out of 5 stars

Swift Response Time

I had a question about whether the Dental Pod unit was dual voltage for use overseas. The response time was amazingly swift...within 5 mins. I barely had time to shift my thoughts to something else before I saw a response. I wish all companies were so quick to respond like that! And the answer to the question: yes, it is dual voltage, all you need is a plug converter. Yeah!

Helpful?
Ronnie
Ronnie
1 reviews
6 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service! I had an issue with a unit and reached out—customer service responded promptly and resolved everything to my satisfaction. I'm very happy with the outcome. These pods do an outstanding job of cleaning my Invisalign retainers. After having them for the past nine years, I never thought they could look as clean as they do now thanks to the Dental Pod.

Helpful?
Ann Mckeever
Ann Mckeever
1 reviews
6 months ago
5 out of 5 stars

Excellent customer service with the…

Excellent customer service with the personal touch. Love the pod and how efficient it is. Thank you team. A very satisfied customer.

Helpful?
siltella
siltella
1 reviews
6 months ago
5 out of 5 stars

Great post sale process…

I had an inssue with the product after some months and the after sale process was fantastic They answer in a day and the solution provided was satisfying!

Helpful?
Jo G
Jo G
1 reviews
6 months ago
5 out of 5 stars

Good customer service

Good customer service - quick and helpful response to my questions.

Helpful?
Bonnie Wohler
Bonnie Wohler
1 reviews
6 months ago
5 out of 5 stars

Highly recommend

Great products, excellent customer service if you need it.

Helpful?
Joan S
Joan S
1 reviews
6 months ago
5 out of 5 stars

Great product Great Support

I have been using the product for over a year and have been very happy with the results. Recently I needed to contact the support organization concerning and issue with my subscription for the cleaning tablets. The support organization was timely to respond and resolved the issue quickly. They were thorough and resolved my problem quickly. I appreciate it when a great product has support to match.

Helpful?
Mary
Mary
1 reviews
6 months ago
5 out of 5 stars

I absolutely Love my Zima dental pod

I absolutely Love my Zima dental pod. I have referred many friends to this site. I bought a second one for travel. This is the first time I feel like my retainer is truly clean and free of bacteria. Amazing product!

Helpful?
6 months ago
5 out of 5 stars

It does an amazing job of cleaning my…

It does an amazing job of cleaning my inserts

Helpful?
Lisa
Lisa
1 reviews
6 months ago
5 out of 5 stars

Excellent customer service

Contacted Zima to cancel an order I didn’t want. It was immediately cancelled and my money returned same day.

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Zara Kidd
Zara Kidd
1 reviews
6 months ago
5 out of 5 stars

Appreciation to the dental pod

It fully cleaned my retainer, it made me feel better about wearing my retainer because I know the bacteria will be gone

Helpful?
Leslie Cavell
Leslie Cavell
1 reviews
6 months ago
5 out of 5 stars

Happy Customer

For starters the machine is super cute, I got it in white & love how compact it is. My retainers were yellow and with the advice of the company they are becoming clear. Yeppie. I definitely need to order more tablets. Highly recommend this product.

Helpful?
6 months ago
1 out of 5 stars

Elendig service

Jeg har købt deres dental pod inkl. deres “Sterilising Tablets”. Trods jeg har kontaktet dem 4 gange nu, i forsøg på at stoppe sending af rensetabs, sender de igen og igen, trækker pengene. Løsningen med at få tilsendt, så det passer med den mængde der bruges hver 3 måned er fin. Udfordring er, jeg på blot 6 måneder, står med over 1 års forbrug af rensetabs, jeg ikke har bedt om. Det er virkelig dårlig service. De svarer ikke på min mail, sendt via deres support system. Produktet er fint, men det her føles som udnyttelse og svindel.

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