Zima Dental

I ordered from this company based on their “no questions asked” returns policy, but my experience was anything but straightforward. There’s no phone number or physical address listed on the website, so all communication has to go through email—which was slow and inconsistent. For anyone looking: the business is registered as KP Medical Ltd, company number 12734513. When I first requested a return, they tried to convince me to keep the product by promoting its benefits, offering a free supply of tablets, and even giving a 50% discount. Once I clearly stated I wanted a refund, communication stopped entirely—even though I still had questions about how to return the item. It’s frustrating how responsive they were when trying to avoid the refund, but completely unhelpful once I stood firm. Out of all the online stores I’ve used, this has been the worst return experience so far. I wouldn’t recommend them based on my experience. There is no respect of consumer rights and they should be reported to trading standards.

It’s very good, easy to use.

This product is amazing after 5 cycles using the pro clean with the tablets, and using the zima go, my night guard is almost back to its original color. I can see the spots where soaking and brushing it clean couldn’t get and now they’re gone using Zima. Definitely recommend to anyone who wears any type of dental oral appliance

The Zima Dental Pod Cleaner and Cleaning Tabs have revolutionized my oral hygiene routine. This powerful duo effectively eliminates bacteria, viruses, and stubborn plaque buildup from my dental appliances. My aligners and retainers now feel incredibly fresh and genuinely clean, thanks to the pod's ultrasonic technology reaching every crevice. The cleaning tabs are key, sanitizing and significantly reducing plaque, leaving no odors or residue. It's easy to use, compact, and delivers! For anyone serious about truly clean and hygienic dental appliances, the Zima Dental Pod is an absolute must-have. Highly recommend!

Great products and quick support (answer within minutes).

I had issue with a fault and the team were very supportive and helpful in arranging a replacement. Great product and excellent service

Le dental pod fonctionne très bien, les appareils dentaires et gouttières ressortent propre après quelques minutes. Les pastilles de nettoyage sont efficaces, les appareils sentent bon après usage.

The Zima support team went above and beyond to take care of me when I had issues with my order. Although they didn’t have to, they replaced my order that was stolen off of the porch. It’s awesome when teams come through for their customers like this!

I'm a dental hygienist and can't recommend the zima pod and tablets enough!!! It's amazing. I never wake up with gross retainer breath anymore. This thing makes them sparkly clean and fresh so you wake up feeling as good as when you went to bed!

Bryan was terrific . . . knowledgeable, professional and prompt to respond. I received my Dental Pod Pro yesterday and looking forward to sparkling clean aligners. Thank you!

Fast and great support.

I absolutely love my Dental pod! It’s such an easy and convenient way to clean my retainers and I love that you can get cleaning tablets for it too! Before when cleaning my retainers they were very hard to clean and even when I soaked/scrubbed with a toothbrush they didn’t get clean enough. I had to have my dentist personally clean my retainers to get this clean before finding the dental pod. I sound like a commercial but it’s true that it works! It may be a little pricey but it’s worth it! And you only need to buy it once. I bought the pro version and the travel version now to upgrade as I definitely trust and love this company and their products! Thank you!!

The performance of the zima pod is incredible. I have two retainers I have been wearing for about 6 months. I have been regularly soaking them in a vinegar and water solution which has helped clean them, but in the past two months they had developed staining and even some brown/yellow deposits on them. The zima pod was recommended by my orthodontist. I ran the long cleaning cycle the first night, and have been running the shorter cleaning cycle daily with a cleaning tablet. My retainers immediately after the first cleaning look like they are brand new. They are perfectly clear. They smell and taste clean and fresh.

Did a great job cleaning my retainer. Definitely recommend it for anyone looking for a product to clean a retainer or similar item.

Excellent quality and it cleans very well

Bryan was fantastic, kept me informed and had a replacement dental pod sent in record time!

Customer service went above and beyond to help with a warranty issue. Very responsive and professional.

I started using the Dental Pod around 2 weeks ago for my daughter’s retainers. I saw a huge difference within the first use. I highly recommend using the Dental Pod and tablets rather than warm water and a tooth brush - which is what I advised to do by the orthodontist!

I purchased the Pod as I was ending Invisalign treatment. It really cleans my new retainer and so much easier, and more thorough, than using a toothbrush. I wish I would have ordered the Pro!! Thank you Zima!

Great Product! My retainer is like new!