West Shore Home has mixed reviews from customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.
My husband and I recently had a shower installation through West Shore. The installers, Shane T and Grant did a great j...Read more
They quoted me 15k for a basic shower replacement. That's ridiculous 15k. They'll rip u off.
West shore Company takes advantage of elderly people. My mom was quoted a price of $30k to replace the tile, basic tub, ...Read more
Good service but I expected more!
The crew was professional, friendly and very polite. They did an excellent job, my patio doors look great. They were installed perfectly. They cleaned up after themselves, answered any questions I asked taking the time so that I understood. "The Crew" consisted of Mike.J, Pierson.S and Dakota.J
My request to remodel my shower was taken in May, but service wasn't completed till August. The initial order was taken by Salesman Joshua B. who went over various shower models to include specific shower doors, but on the installation date the shower was remodeled without a shower door, a curtain was added in its place. I found myself going back and forth with West Shore Reps trying to rectify this issue. I stressed the entire goal was to upgrade my current shower to include a door. Local West Shore manager Eric claimed they never received a request to include a door, and insisted that I pay an additional amount $900 to install the door. I did eventually pay to enhance the shower with a door, at the first visit the wrong door was installed, a separate time was set up to install a door to ensure I could enter the shower without hitting my head. The project was pricey and a lot of time lagged while West Shore and I attempted to bring this project to a close. This was a very disappointing experience I felt deceived by being forced to pay the additional $900 to receive an item that I asked for initially at meeting with Joshua. I originally reached out for advice on installing a door to my previous shower, after discussing shower options with Joshua, i decided to upgrade the entire shower to include the door.
Job well done, professional workers. Cleaned up after job. Courteous and polite. Dexter and Joe were on time and finished in a timely matter. Date of experience was the 28th not 27th
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.