Wescot Credit Services Ltd

I previously wrote a review in December 21 regarding Wescot and their alleged debt I had with PayPal, here’s the final update, I reported them to the financial ombudsman, who by the way aren’t particularly useful either, and finally 5 months after the original debt letter they have written saying that my complaint is upheld and they have found that the allegation from PayPal is fraudulent and for my inconvenience they’ll pay me £50! DO NOT pay these people without a fight, they’re simply ridiculous

Sent me a letter saying I owed them for a Paypal account, oddly Paypal themselves said I owed nothing and I closed my account, Wescot first contacted me in August 2021, now in Dec 2021 they still cannot prove the alleged debt, keep sending letters apologizing that they cannot get the responses from their 'clients' and sorry it's taking so long, STOP sending letters to people without proof that they owe them, I can pretty much take care of myself but what about those who are more vulnerable? I'd be ashamed to work for these people

Wescot said they were offering me a 50% discount and that if I make full payment of the discount my account will be closed and I will no longer receive letters , unfortunately this wasn’t the case. They gave me the impression that the reduction will have no negative impact on me. However, few weeks later , I received a letter saying my account has been partially settled and closed and that this will remain in my credit file for 6years, this was totally different from what I was told. This is pure deceptive and very annoying. Avoid them if possible. Scam

DO NOT TRUST WESCOT THEY ARE A SCAM! I started to receive phone-calls and letters to my home address regarding 'debt I owed to Santander'. Barely in mind that I do not have any debt and I just have to pay back some of my overdraft. Wescot had been very pushy and unprofessional on the phone, and sent me out various letters and red letters. I then received another letter saying that Santander are offering 'discounts' and the letter had a spelling mistake on it, which I knew did not add up and further showed their level of unprofessionalism. I finally got through to Santander management, and she informed me that she receives phone-calls like this all the time and indeed WESCOT IS A SCAM. DO NOT PAY YOUR MONEY TO THESE PEOPLE. Santander will ALWAYS get in contact with you first and NO BANK WILL PASS PEOPLES DEBT OVER WITHOUT INFORMING YOU FIRST. These are little crooks trying to get money off people before Christmas. Absolutely disgusting. Always do your digging and question everything before handing your money over to companies like this.0

Today I finally managed to bring myself to call wescot which I had been avoiding. I really wish I had done it sooner. I spoke to a lovely gentleman called josh and he was honestly so so so helpful I can’t even begin. I’m very grateful I was able to call and hang up the phone feeling like a massive weight had been lifted. So thank you again

I spoke with Lewis yesterday and he was so helpful. Great customer service. I have exactly what I need in terms of managing my finances going forward. Wescot could do what StepChange couldn’t! Brilliant experience. Thank you.

I've just spoken to a gentleman called Callum from customer services, I have to say he's a great asset to this business. I really struggled making the phone call, my anxiety has very tight limitations. I was half expecting to be traumatised by the end. I can honestly say the call went nothing like I expected. I was listened to and all my health issues were taken seriously and handled with such empathy. If anyone else out there is really struggling to pick up your phone to make the call, I hope this will put you at ease that they aren't monsters trying to make you feel worse.

Am in agreement with all the 1 star reviews. I HAVE NO DEBT to be collected and yet I am harassed with texts and phonecalls (I don’t pick up, so I have voicemails from a robot asking me to call them back). The texts keep referring to a letter I’ve been sent but THERE HAS BEEN NO LETTER.! I then started to worry that someone has cloned or hacked an account and taken a loan out in my name but I have checked my credit records and there is nothing saying I’ve defaulted on any payments on anything. I feel reassured by the other reviews on here that I am not alone with this experience and will continue to ignore them. I’d advise anyone wishing to use their service for debt collection to avoid them like the plague.

Completely shocking been told by PayPal that they have sold on my debt when they have no record of it!! Spent 5hours on Wednesday and the previous Friday dealing with them!! As they are a bunch of crooks I would contact step change to deal with them!!

I have to say,my own experience has been very positive. Got myself into bother defaultung on a credit card debt. Was fretting constantly. As soon as Westcott got involved, the stress fell away, I was honest and upfront with them, blaming nobody but myself. They were professional and polite from the off and continue to be so. If I ran a business and was owed, I'd choose Westcott to assist me. Just my 2 cents worth...

I'm getting calls for someone Simpson daily from these muppets . I've told them time and time again but don't listen

Corrupt scum bags all on commission .they buy debts from banks that have been cleared definitely selfish hartless thieves

All these debt companies buy your debt purely for profit they pay 10% for the debt but charge you 100% and send threatening letters with frightening words that say they are coming for your TV. They should be helping poorer and with health problems and not hounding them. Why can't they just ask you to pay what they paid 10%, if they can buy your debt why can't we by our own debt for 10%. Answer the letters sooner please and accept those offers

This was from the email I just wrote to Wescot..... Dear Wescot, I just wanted to say how very thankful and grateful I am for how this debt was dealt with by your excellent team and now that it is finally cleared and the account closed I will never ever have a credit card again in my life. Simply because I cannot be trusted with a credit card!! So thank you very much for your superior service and for helping me to finally clear this debt off my list of debts.

I'm being generous with a 2.. Received a threatening letter about debt recovery action. Called them up to find out what was going on and it turns out they were chasing the wrong person. Brilliant. Said it "shouldn't" show up on my credit report. Fools. Gave them the generous 2 as they sorted it out quickly.

wescot credit services should be closed down for fraud, i was doing a investigation on my account and i found out that wescot was pretending to work on behalf of halifax bank where in fact they should have been acting on behalf of cabot financial. looks like these debt purchasing companies wants you to believe that your debt has not been sold to them and wants you to believe the account still belongs to the original creditor, this is the only way they can get you to hand over your hard earned cash and get you to pay. you would honestly think the money was going to the original creditor and not the debt purchaser. i had loads of threatening and red letters from them. i hope the owners of wescot go to jail and rot till they die.

Worst way of collecting money ever. Started getting recorded messages to my Voicemail everyday for a week from Wescot. Just comes across as a scam then today received a letter for full payment or else!! This debt has arisen because someone hacked my PayPal account to buy computer games, luckily I stopped the payment going out of my bank account and canceled my direct debit to PayPal. Next a refund from PayPal turns up in my bank account!!! I have no problem with returning this money (its not mine!) but straight away PayPal have I assume sold this to Wescot who are now bombarding me with phone calls and prosecution letters. I will try to sort this out with PayPal as Wescot just come across as a scam and if you check on the internet they are not held in high esteem.

Really helpful team, always nice on the phone and never had an issue. Thank you Chelsea for helping me out, hope management see this!

Definitely a scam. Two letters were delivered to my property, addressed to a person who I have never heard of and definitely hasn't lived here for at least 20 years - because only I have! The letters claim this person has an unsettled PayPal debt. In case of fraud, I just checked my own PayPal and eBay accounts and there is nothing wrong, and I have had no messages from either company. I will now look for appropriate bodies to report Wescot to - the police / Action Fraud, or the ombudsman, etc.

This is a scam company and should know better. They are chasing me for money I don't even owe.