Wescot Credit Services Ltd

1.831858407079646 out of 5 stars
1.8
Poor113 reviews

TrustScore

1.8
1.831858407079646 out of 5 stars
Poor
5 out of 5 stars
22
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
3
1 out of 5 stars
87
113 reviews in total

Review summary

Wescot Credit Services Ltd has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Pure and total harresment

Pure and total harresment

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I am being harassed these days by these…

I am being harassed these days by these scammers, claiming I owe Yorkshire Water, they had no previous address of mine a...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Always seem to pressure you into paying more money

My experience is based on multiple dealings with Wescot. Every 6 months they insist on updating your file with an afford...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No compasion, dont listen, read off a script

I answered a phone call as my wife has a debt. I said i want togive you an apdate on my wife. I said she is seriously il...Read more

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0
🔥 High engagement

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Ray Sirotkin
Ray Sirotkin
1 reviews
over 1 year ago
1 out of 5 stars

dispicable company

Some time ago, this company acted for a client, threatening us with court action for 'non-payment' We made it abundantly clear that the payment had been sent and that we deserved an apology. We never ever heard anything. Yes, this is some while ago, but as I scanned old mail, I was reminded of their practices. They may have improved since, but we never were acknowledged.

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Consumer
Consumer
1 reviews
almost 2 years ago
5 out of 5 stars

Just want to say that Lewis in…

Just want to say that Lewis in Commercial Debt was brilliant. Very professional and understanding, credit to Wescott ,

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almost 2 years ago
1 out of 5 stars

need money back

need money back

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Stephen Kemp
Stephen Kemp
1 reviews
almost 2 years ago
1 out of 5 stars

Another Paypal Scam Letter

You sent me another threatening letter. Oh dear. Now reported you to the FCA, your governing body. Good luck!

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AzTech
AzTech
1 reviews
almost 2 years ago
1 out of 5 stars

Fraudsters sent me debt collection…

Fraudsters sent me debt collection letter on behalf of an unknown PayPal account. Then the guy at the Wescot customer service was digging into more personal details like my past addresses etc when I called them regarding this. Reported this to PayPal instead.

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betty couch
betty couch
1 reviews
almost 2 years ago
5 out of 5 stars

Genuine ,Honest,The Best...

What made my experience great,this company is genuine,so don't worry about that,I paid all my cash to this company who dealt with my creditor being NatWest Banking,I got the bank off my back and now although I'm not with this bank,I went in and I got 😊 would lke to say Cheers Westcot, Thankyou

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Hocus Pocus
Hocus Pocus
1 reviews
almost 2 years ago
1 out of 5 stars

Couldn’t change their mind let alone an address

Backwards. Have harassed me with letters for someone not known at my address, when corrected they refused to change they’re system because the credit file agencies who were also corrected said this person had a link to my address, despite being given the persons address, phone number and email address, they continued to send letters requesting debts be repaid to my home, they refused my complaint citing they were a member of a financial body and very la de da, yet their claim was false because credit file agencies had been informed 2 years prior that the link between this person and the person living with me were no longer. I’m amazed they haven’t gone bust when they’re given the correct whereabouts of someone and still badger the wrong people, too busy writing letters to the wrong address. I hope they go bankrupt for the hassle they have caused me

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CHANTELLE
CHANTELLE
1 reviews
about 2 years ago
5 out of 5 stars

Well you definitely are a great…

Well you definitely are a great company. Keep doing what you do BEST. Talking through what solutions you can help people with. Small little debt. Great service. Thank you kindly.

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Kim Trotman
Kim Trotman
1 reviews
about 2 years ago
1 out of 5 stars

Pleas ignore these morons

Who the hell are these people . I was going to say worse but I wasnt allowed. Keep sending letters about a PayPal debt which isn't mine and verified by PayPal. By the way they won't come to your house which one of their operators said to me, one of the times when I called them and got rather cross. They are a bunch of shallow, gutless morons..they don't have the guts to come to your house so everyone please ignore them.

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jason hume
jason hume
1 reviews
about 2 years ago
1 out of 5 stars

Terrible company

I've always tried to maintain a professional attitude to companies like this who buy debt for peanuts then normally try to help customers pay something off it however last month my wife gave our income and outgoings to a call centre operative and came to a new agreement but last week we received an email asking very very personal questions about borrowing money off family members and whether we could make that a regular thing, asking about my health and details about my lifestyle. It stinks of strong arm tactics and with the amount of people that are struggling during the current cost of living crisis I'm guessing the new owners want their investment back.

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Jade Woodward
Jade Woodward
1 reviews
about 2 years ago
1 out of 5 stars

PAYPAL SCAM IN SOMEONE ELSES NAME

I recieved a letter in someone else's name (sara eden) but to my address. Claiming they are acting on behalf of PayPal chasing a balance of £24. I've read the reviews on here and other people have rexieved exactly the same letter. This is very clear this is a scam. There is a company called Wescott but this one is spelt Wescot. BEWARE AND DO NOT PAY.

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about 2 years ago
1 out of 5 stars

I had the demand note from Wescot on my…

I had the demand note from Wescot on my address but somebody's name.I never use paypal so where did they get my address .Why do they don't check first the record whose address and whose name I had 3 consequent letter each week.Why should I pay to such fraudulent demand.Its really not fair on OAPs without any check this company sending demand note and causes stress.I really want to give '0'star if I can

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Stephen Byrne
Stephen Byrne
1 reviews
about 2 years ago
1 out of 5 stars

I owed Westcott just over £500 and the…

I owed Westcott just over £500 and the past 2 months given them £100 each month which is more than they probably receive from other people. Ran into financial problems this month and being hounded by them through voicemails. I suffer from Mental Health Problems as it is and have a failed £12k IVA to deal with as well. Westcott are making my life a nightmare!! I will change my phone number for sure

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Ozz Brian
Ozz Brian
1 reviews
over 2 years ago
1 out of 5 stars

You are ruining my life for more than a…

You are ruining my life for more than a year now. No wonder why I will probably never have credit ever again nor have a stable income. Be taking money off my account when i have no money, pushing into unplanned overdraft from my bank which increases my bank fees and more and more into debt.

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Tilly Lily
Tilly Lily
1 reviews
over 2 years ago
1 out of 5 stars

Stupid and lazy.

This company phones me constantly for “Jack Turner” I have no idea who he is or why they have my number. I have informed them many times I’ve never heard of him.Too stupid and lazy to do proper research.Appalling company.Reported for harassment now.

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Runitup Ron
Runitup Ron
1 reviews
over 2 years ago
5 out of 5 stars

More help and understanding than I expected

Was trying to sort out a relatives overdraft they had built up and ignored through mental health. After some understandable legal delays, they were more than helpful and understanding, giving advise on charities we could contact. They agreed to stop any mail coming, except for quarterly updates on account status. They accepted a minimal payment untill health was better and we agreed on 6 monthly reviews. A load of stress off the mind of my relative, allowing them a greater chance of recovering. Thank you

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Lorna
Lorna
1 reviews
over 2 years ago
1 out of 5 stars

I’d give them less than one star if I…

I’d give them less than one star if I could. I’m in an IVA (which their “client”) agreed too, and yet - still harrassing for payment, calls, emails, texts and letters! No end of stress caused to me, and they just are relentless. It’s very clear they don’t care if you have an IVA or the like, the will still hunt you down and ignore the fact that the IVA is LEGALLY BINDING. And their actions are illegal.

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Amanda
Amanda
1 reviews
over 2 years ago
1 out of 5 stars

DO NOT PAY THESE SHARKS!

DO NOT PAY THESE SHARKS!! Just received a threatening letter from them regarding some unpaid bank charges from 2010!!!!! They claim in their letter that they are acting "on behalf of their client, HSBC", which is a complete lie. Wescots have been bought by Cabot Financial, another bunch of heartless a*holes who prey on vulnerable people to pay money to them that they probably don't even owe. They buy debts, simple. They have no way of proving that you owe any money so don't pay them a penny. If they keep threatening, then ask them to provide you with a proof of debt (ie, credit agreement) and 100%, they won't be able to because they don't have them. Therefore, debt (if there is any) is unenforceable and they can do jack s**t about it. Furthermore, they have just obtained my address (that I've only lived at for a month) from DVLA, so they buy your information (and DVLA sell your information) and then harass you. PLEASE DO NOT PAY THESE PEOPLE AS THEY CAN PROVE NOTHING. Check out any website re statute barred debt and/or ask them for proof of debt. there are plenty of template letters out there. As for all these positive reviews, well, I can only assume that they have written these themselves because who, in their right mind, would take the time to write a positive review about a debt collector? They are lower than Titanic, buy debts for peanuts and then threaten people when they least need to be hassled for money. Scum. That's what they are and I don't know how anyone can work for them

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gerry
gerry
1 reviews
over 2 years ago
1 out of 5 stars

I WOULDN'T EVEN GIVE THEM A ONE STAR…

I WOULDN'T EVEN GIVE THEM A ONE STAR BUT DIDN'T GIVE ME THE OPTION. I'M NOT A CUSTOMER BUT USED TO WORK FOR THEM. PLACE IS TOXIC WITH A HIGH TONEOVER OF STAFF. I SUFFER FROM MENTAL HEALTH BUT THEY PUSHED ME OVER THE EDGE. STILL HAVE NIGHTMARES. ONLY A NUMBER AND IF YOU FAIL A CALL AUTOMATICALLY PLACED ON A PERFORMANCE PLAN. MANAGERS DON'T CARE. MY TEAM LISTENED TO A CALL I FAILED EVEN THOUGH AN EXPERIENCED CALL HANDLER SAT BESIDE ME ONLY TO FEEL NO SELF WORTH. IF YOU ARE DUE TO START AT 8.00AM FORGET BEING THERE FOR THAT TIME AS YOU NEED TO LOAD VARIOUS SCREENS WHICH CAN TAKE UP TO TEN MINUTES BEFOREHAND. ALSO IF YOUR SHIFT FINISHES AT 8.00PM AND TAKE A CALL AT 7.59PM IT MAY LAST FOR UP TO ANOTHER HOUR. NO WORK LIFE BALANCE AND CONSTANTLY SCRUTINISED FOR TOILET AND LUNCH BREAKS. FEEL SORRY FOR CUSTOMERS WHO HAVE TO DEAL WITH THEM AND WORK WITH THEM!!! I DIDN'T HAVE THE OPTION TO DATE OF EXPERIENCE BUT THIS HAPPENED IN 2019. THIS HAS TAKEN THIS TIME FOR ME TO DO THIS AS I AM EXTREMELY UPSET.

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daniel young
daniel young
1 reviews
over 2 years ago
5 out of 5 stars

I've been paying debt with these for…

I've been paying debt with these for awhile now. Not had any issues. They send me a letter every April offering me a one of payment. But I'd rather just keep paying what I am. To clear it off. They seem friendly on phone. When calling.

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