Watt Utilities receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.
Very helpful and clear details, quick and fit around my availability
Sammie Eskowitz was great, our renewal was explained well and completed very efficiently.
Claire B is great! Very knowledgeable and helpful. Would highly recommend the guys at Watt.co.uk to help save you ££££s
Helpful friendly She understand what I needs thanks
Shocking - this company misrepresented who they were (my existing supplier) and lied to me about the current variable rates with my existing supplier. This is costing more than if I had gone direct to the supplier. Their attitude when challenged on my second call was poor and unhelpful. Their complaints email address does not work.
Terrible customer service
The contact form on the website is not working, sent several emails got no reply. Call for an hour, no response. Terrible customer service
Had a fantastic experience dealing with Dominic – a really polite and helpful guy. Despite the process a bit prolonged from my side he remained consistently polite and helpful throughout.
Easy and informative process
Claire Bird has been outstanding. Sending quotes when asked for and excellent/ Brilliant with assistance and support when we made a decision to make the process very easy for us transferring.
Claire couldn’t have been more attentive or helpful. She kept in regular contact and even called to tell me she’d got me a better deal. I couldn’t have been happier
cold calling and badgering when told not interested
The people are very helpful and polite , Very professional Company, Highly recommanded
Claire provided an excellent service from start to finish. Will definitely use in the future
How I hate the way the utility market is organised. Claire at Watts speaks The Kings English so she is easy to follow. There was no bull just straight forward with facts so much easier. Thank you for your input. Ashley
Really great client service from Claire Bird, understood our needs and managed all aspects of our utility contracts super quick and without fuss. Great help.
Claire helped to get me a cheap energy deal. The process was fast and not complicated. She was very nice and professional
easy and quick talking to these people
Claire was very positive and clear and helpful.
I have been in contact with Claire B a few times and she always so happy to help with any enquires I have and always manages to find the answer.
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