Watt Utilities

4.38 out of 5 stars
4.4
Great100 reviews

TrustScore

4.4
4.38 out of 5 stars
Great
5 out of 5 stars
83
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
15
100 reviews in total

Review summary

Watt Utilities receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very helpful and clear details

Very helpful and clear details, quick and fit around my availability

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very Efficient

Sammie Eskowitz was great, our renewal was explained well and completed very efficiently.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Claire B is great

Claire B is great! Very knowledgeable and helpful. Would highly recommend the guys at Watt.co.uk to help save you ££££s

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Helpful friendly She understand what I…

Helpful friendly She understand what I needs thanks

0
0
🔥 High engagement

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Filter by rating:
brett
brett
1 reviews
9 months ago
5 out of 5 stars

helpful and quick

helpful and quick

Helpful?
Customer
Customer
1 reviews
10 months ago
5 out of 5 stars

Working with Sophie has been a…

Working with Sophie has been a pleasure. Easy to deal with, no pushy sales pitches. Conversation very free flowing and not scripted which is a bonus. To the point and quick.

Helpful?
10 months ago
4 out of 5 stars

Sophie was very efficient and…

Sophie was very efficient and communication was great!

Helpful?
Mustard
Mustard
1 reviews
10 months ago
5 out of 5 stars

Claire Bird was amazing from start to…

Claire Bird was amazing from start to finish. Made the whole process so easy and got me a great price.

Helpful?
Ian Maith
Ian Maith
1 reviews
10 months ago
5 out of 5 stars

Great service

Friendly, knowledgeable, no-nonsense.

Helpful?
gordon
gordon
1 reviews
10 months ago
5 out of 5 stars

Our Broker

Our Broker, Claire, contacted us in plenty of time before our contract renewal date, and provided numerous alternative quotations and choices, together with helpful information. She then emailed the appropriate application forms etc straight away. We are very impressed with the efficient and professional service provided.

Helpful?
Bridget
Bridget
1 reviews
10 months ago
5 out of 5 stars

Very helpful and responsive staff

Claire Bird was very helpful at every step. We feel confident that we have a good deal for our electricity supply.

Helpful?
Rob
Rob
1 reviews
10 months ago
1 out of 5 stars

Scam cold call

Scam cold call. false information. lies and trying to take on my utility account from British Gas Lite. offers suspiciously low prices. always use MSE or other price comparison site to get best prices...

Helpful?
Janice Wilson
Janice Wilson
1 reviews
10 months ago
5 out of 5 stars

Claire made changing providers very…

Claire made changing providers very quick and easy she was very helpful and experienced.

Helpful?
Mr Bee Dee
Mr Bee Dee
1 reviews
10 months ago
4 out of 5 stars

Good experience over the years with…

Good experience over the years with Watt Utility

Helpful?
Paul Skipper
Paul Skipper
1 reviews
11 months ago
5 out of 5 stars

Helpful Staff

Claire was very helpful and guided me through the process, she obtained the best deal for us, which is great and has processed everything and explained how it works. Very satisfied with the service.

Helpful?
Skillsman
Skillsman
1 reviews
11 months ago
5 out of 5 stars

Prompt response and Update

We found that the process of updating our rates was very efficient and easy to change.

Helpful?
Tommy Ho
Tommy Ho
1 reviews
11 months ago
5 out of 5 stars

Friendly And Helpful

Spoke to the lady over the phone about renewal of contract, she was helpful, punctual and clear, poor lady has a cough and tried her best to help, other than that, all and all a very very helpful interaction.

Helpful?
Debbie Todd
Debbie Todd
1 reviews
11 months ago
5 out of 5 stars

Sophie was very helpful in sorting out…

Sophie was very helpful in sorting out my new contract & was always quick to respond to my emails.

Helpful?
12 months ago
5 out of 5 stars

We have used Watt for years and they…

We have used Watt for years and they always find us the best deal, thank you once again Claire :)

Helpful?
12 months ago
5 out of 5 stars

Very prompt and polite service and…

Very prompt and polite service and happy to discuss via email for speed when times are busy

Helpful?
Consumer
Consumer
1 reviews
about 1 year ago
5 out of 5 stars

Great experience with Watt Utilities

Great experience with Watt Utilities - got a really good rate for my gas and electric. Customer service was excellent! Really pleased and would recommend!!

Helpful?
Arlo Cross
Arlo Cross
1 reviews
about 1 year ago
1 out of 5 stars

Cold Colds and Miss-selling

I have been cold called by this company three times, each time they have represented themselves as acting for the utility company, when in fact they are brokers looking to trick consumers into renewing through them in order to secure a commission. Dishonest miss-selling at its worst.

Helpful?
STEVE MARSH
STEVE MARSH
1 reviews
about 1 year ago
5 out of 5 stars

Highly recommended

We have used Watt Utilities for a long period of time and still we cannot find fault. Extremely efficient .

Helpful?
Jayne Taylor
Jayne Taylor
1 reviews
about 1 year ago
5 out of 5 stars

Very helpful.

Very helpful.

Helpful?

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