Vitality Medical

4.377 out of 5 stars
4.4
Great1,000 reviews

TrustScore

4.4
4.377 out of 5 stars
Great
5 out of 5 stars
763
4 out of 5 stars
78
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
97
1,000 reviews in total

Review summary

Vitality Medical receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service and pricing.best

Great service and pricing.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Wasted my time

Wasted my time. Let customer know a Rx is required before ordering.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very user-friendly

Very user-friendly

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super fast shipment...

Super fast shipment.... excellent prices!

0
0
🔥 High engagement

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4 months ago
3 out of 5 stars

website is not user friendly

website is not user friendly, adds shipping to everything even after$49 . called customer service,

Helpful?
Furrykids Mom
Furrykids Mom
1 reviews
4 months ago
1 out of 5 stars

S&H Deception

My order total showed shipping and handling as $0 but Paypal was charged $8+ for shipping and handling AND I was charged sales tax on shipping and handling. Paying for S&H is one thing but hiding that I am going to pay for it is another.

Helpful?
Debbie
Debbie
1 reviews
4 months ago
5 out of 5 stars

looking for a special chair and found…

looking for a special chair and found it though you

Helpful?
Jonathan B
Jonathan B
1 reviews
4 months ago
5 out of 5 stars

Fast and Easy

I was in a rush to order my insulin syringes for them to get delivered on time and they are the place i went to. It took less than 5 minutes to go through, frind what i needed and place an order.

Helpful?
4 months ago
5 out of 5 stars

amazing company fast and exactly what…

amazing company fast and exactly what you want

Helpful?
D.F.
D.F.
1 reviews
4 months ago
4 out of 5 stars

Make sure you have a Prescription

Being able to find the product I need was easy as everything is so well organized on this site. The prices are also very fair. The only issue I had was that AFTER I paid I was told I needed a prescription for my medical supplies. That's never happened to me before with my medial supply purchases and I wish I was told before I purchased so I could of had my Doctor written up a script for me before buying. I do enjoy that this company did have the option to reach out to your doctor if you do not have a prescription prepared.

Helpful?
MDW
MDW
1 reviews
4 months ago
5 out of 5 stars

Easy to order

Easy to order. I had some difficulty with the autoship subscription since the pricing was higher than just buying it when needed so I canceled the autoship. It was confusing.

Helpful?
4 months ago
5 out of 5 stars

Agustin was awesome

Agustin was awesome! He helped me to place the order very accurately and he was very pleasant to talk to. Excellent customer service.

Helpful?
SYLVANA
SYLVANA
1 reviews
4 months ago
4 out of 5 stars

The app needs to work a bit better.

The app needs to work a bit better

Helpful?
Terry
Terry
1 reviews
4 months ago
5 out of 5 stars

Website easy to use

Website easy to use, easy to order

Helpful?
4 months ago
5 out of 5 stars

prompt service

prompt service

Helpful?
Bobby Mcaffee
Bobby Mcaffee
1 reviews
4 months ago
1 out of 5 stars

Price wasn't 8.00 all the fees

Price wasn't 8.00 all the fees

Helpful?
4 months ago
5 out of 5 stars

Great help with my order,

Great help with my order,

Helpful?
4 months ago
5 out of 5 stars

Quick response to question regarding today’s order

Quick response to my call to verify the required prescription was on file. Friendly customer service.

Helpful?
Susan Cardman
Susan Cardman
1 reviews
4 months ago
1 out of 5 stars

I only wanted to order one(1) bag

I only wanted to order one(1) bag. Please correct order and amount charged. I do not need two. Please.

Helpful?
LT
LT
1 reviews
4 months ago
2 out of 5 stars

No Free Shipping

I'm very disappointed that Vitality Medical doesn't offer free shipping for orders over a designated amount. For instance, many companies offer free shipping for orders over $99. Vitality Medical does not offer free shipping for any purchase amount.

Helpful?
Julie S
Julie S
1 reviews
4 months ago
5 out of 5 stars

Prices were great

Prices were great. Service was outstanding.

Helpful?
Robert Pritz
Robert Pritz
1 reviews
4 months ago
1 out of 5 stars

Shopping cart showed free shipping

Shopping cart showed free shipping. Then after I approved order, shipping charge was added to total.

Helpful?
Scottie
Scottie
1 reviews
4 months ago
5 out of 5 stars

It was exactly what I was looking for…

It was exactly what I was looking for and a great price too.

Helpful?
Virginia
Virginia
1 reviews
4 months ago
5 out of 5 stars

Speed

Speed, and right on, good product.

Helpful?

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