Vitality Medical

4.377 out of 5 stars
4.4
Great1,000 reviews

TrustScore

4.4
4.377 out of 5 stars
Great
5 out of 5 stars
763
4 out of 5 stars
78
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
97
1,000 reviews in total

Review summary

Vitality Medical receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service and pricing.best

Great service and pricing.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Wasted my time

Wasted my time. Let customer know a Rx is required before ordering.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very user-friendly

Very user-friendly

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super fast shipment...

Super fast shipment.... excellent prices!

0
0
🔥 High engagement

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5 months ago
5 out of 5 stars

It was soooo easy to reorder

It was soooo easy to reorder. The girl that took the order was very knowledgeable and friendly.

Helpful?
Tammi Lummus
Tammi Lummus
1 reviews
5 months ago
5 out of 5 stars

Very professional & courteous

Very professional & courteous

Helpful?
Anne Martin
Anne Martin
1 reviews
5 months ago
5 out of 5 stars

Helpful person who placed the order

Helpful person who placed the order

Helpful?
DANNY APPLE
DANNY APPLE
1 reviews
5 months ago
5 out of 5 stars

Initial order went well .

Initial order went well, received the info I requested , made the purchase and the order will arrive in 3-5 business days. If all holds true on order, high initial marks to purchase product.

Helpful?
Regina G.
Regina G.
1 reviews
5 months ago
1 out of 5 stars

Beware of fake offers!

I had the product in my cart and hadn’t finalized my order. I was also looking at prices on Amazon when I received an email from this company offering an additional 5% off if I finalize my order. I finalized it and no extra discount! And they make excuses as to why! UPDATE. They saw that I already had free shipping in my cart when they offered me 5% to complete my purchase!! The fact that they emailed me to complete my order with the 5% incentive shows that they could see my cart!

Helpful?
MrGG
MrGG
1 reviews
5 months ago
2 out of 5 stars

Very poor communication

I had to call the 1-800 help number to find out the status of the order. I placed the order on June 25. After that, silence, hear the crickets. Oh, the lady was so apologetic for my situation, but I should not have had to call. What's just as bad is the UPS driver. He did not knock on the door or ring the doorbell. I just happened to see him walking back to the truck and then checked my front porch.

Helpful?
Lisa Green
Lisa Green
1 reviews
5 months ago
5 out of 5 stars

Always super fast shipping

Always super fast shipping

Helpful?
Daniel Flynn
Daniel Flynn
1 reviews
5 months ago
5 out of 5 stars

Vitality has the products I need at…

Vitality has the products I need at competitive pricing. Shipping is prompt. Reordering is easy. Thanks Vitality!

Helpful?
Judy Davis
Judy Davis
1 reviews
5 months ago
5 out of 5 stars

I’ve used this company for years

I’ve used this company for years. I’ve been pleased with the product. I order them every month.

Helpful?
5 months ago
4 out of 5 stars

Just like the product from previous use.

Just like the product from previous use.

Helpful?
Kathy
Kathy
1 reviews
5 months ago
5 out of 5 stars

Delivery was very fast!

Easy to find what I needed on website. Delivery was very fast and appreciated. The cost of my item was very reasonable.

Helpful?
Mari H
Mari H
1 reviews
5 months ago
4 out of 5 stars

Prompts easy to follow

Prompts easy to follow

Helpful?
Pamela
Pamela
1 reviews
5 months ago
5 out of 5 stars

I love that I could order easy

I could order on holidays

Helpful?
Louise Waltz
Louise Waltz
1 reviews
5 months ago
5 out of 5 stars

great pricing and unbeatable shipping…

great pricing and unbeatable shipping costs.

Helpful?
5 months ago
5 out of 5 stars

It was easy to do and easy I love.

It was easy to do and easy I love.

Helpful?
Eric
Eric
1 reviews
5 months ago
5 out of 5 stars

It was very easy to order what I needed.

It was very easy to order what I needed.

Helpful?
5 months ago
4 out of 5 stars

ordered shoehorn no trouble

ordered shoehorn no trouble

Helpful?
DAVID WILLIS
DAVID WILLIS
1 reviews
5 months ago
2 out of 5 stars

I shouldn't have to find out on the…

I shouldn't have to find out on the final receipt that you charged as much for shipping as the item I Purchased.

Helpful?
5 months ago
3 out of 5 stars

could be better

could be better , more intuitive. Address information is not standardized

Helpful?
Glenda H.
Glenda H.
1 reviews
5 months ago
5 out of 5 stars

Fabulous Customer Service, Quick Delivery

When called for supplies I.was desperate. I placed my first order on the 1st of July and received it on the 3rd of July. I was shocked,.I was a.new Customer and at some places that might have taken longer time to receive the supplies. But no, I had it by the afternoon of the 3rd of July. That's fast in my book ! Thank you Vitality.

Helpful?

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