Vitality Medical receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Wasted my time. Let customer know a Rx is required before ordering.
I needed this brace in a hurry and it has been over a week and it was supposed to be delivered within 3 to 5 days. You are currently causing harm and threatening the health of my handicap mother.
Easy to use ordering / reordering system.
Very easy to use and work with!
The rep was very informative, knowledgeable, and respectful.
Could not get the discount code to apply. Called and talked with a person with such a heavy accent I could not understand them. Problem with discount code was resolved.
Website is easy to navigate. Customer service is great! If you have any issues, you can always call and place an order. Being a trach/gtube Mom, the autoship is a plus. Sometimes we forget to reorder but if it's on autoship, you don't have to worry about it. They also have fast shipping! Thank you all for being ALWAYS ON TIME!!💜
The sales person found our account fast, took our order and completed the transaction quickly and efficiently.
They representative was knowledgeable and very kind. Took my information and it was a fast transaction. I had called prior to speaking with this representative and the first one told me what I wanted was out of stock. The first representative not so good at all. Gave wrong information. I am glad I recalled again.
Easy and efficient!
Fast and professional
I was happy for the prime day discount, but it did not include free shipping which turns out not really to be a discount. I don't think that was very fair.
Vitality has always let me order the amount of supplies I need, and always had fast delivery!
Excellent prices, plus discounts. Fast free shipping , can't beat all of that!
Ease of ordering, typically find the medical products that are needed. The prices are reasonable.
The order website was confusing since I needed to pay w/a PO. I ended up calling and Amber was perfect. She answered all my questions and got my purchase on it's way!
Ordering was easy, product arrived as expected. Thank you. Five stars will come when they reduce the email overload.
Easy to use site.
It was easy to navigate.
.easy on line, but had to wait for 10 minutes on the phone so I hung up
The only problem I had was it kept doubling my order. Only wanted single but will accept as I can use later
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