Vitality Medical

4.377 out of 5 stars
4.4
Great1,000 reviews

TrustScore

4.4
4.377 out of 5 stars
Great
5 out of 5 stars
763
4 out of 5 stars
78
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
97
1,000 reviews in total

Review summary

Vitality Medical receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service and pricing.best

Great service and pricing.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Wasted my time

Wasted my time. Let customer know a Rx is required before ordering.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very user-friendly

Very user-friendly

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super fast shipment...

Super fast shipment.... excellent prices!

0
0
🔥 High engagement

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Filter by rating:
4 months ago
5 out of 5 stars

Super affordable!

Super affordable! Best company for all your medical supply needs!

Helpful?
Thomas
Thomas
1 reviews
4 months ago
4 out of 5 stars

It was easy to navigate and make my…

It was easy to navigate and make my order

Helpful?
Doretha Koon
Doretha Koon
1 reviews
4 months ago
5 out of 5 stars

Great service

Always good fast service with Vitality

Helpful?
Alex
Alex
1 reviews
4 months ago
3 out of 5 stars

I tried to add a device and was told I…

I tried to add a device and was told I have to pay additional shipping. It was after 2 hours after my order.

Helpful?
Gary
Gary
1 reviews
4 months ago
5 out of 5 stars

Wonder customer service

Wonder customer service. Thanks

Helpful?
4 months ago
5 out of 5 stars

Outstanding customer service to a successful solution

Ausustine provided outstanding service in assisting me to order an item which did not appear on your website. He was resourceful, and found an alternative path to ordering the requested wrist guard. He was extremely courteous, kind, gentle, excellent listening skills, and got to a solution successfully for us. I am grateful to have had him as my Customer Service Representative. I initially spoke to a woman who did not know what the heck she was speaking about, and kept repeating the same unhelpful response to me. i requested to speak with her Supervisor, and she refused to do so. I ended my conversation with her, and was fortunate to have had the pleasure to work with Augustine.

Helpful?
Judy Mason
Judy Mason
1 reviews
4 months ago
5 out of 5 stars

Gabby was exceptionally patient and…

Gabby was exceptionally patient and easy to follow in her directions. Unusual to have such care nowadays. There was a prescription attached to this order and she really helped with that too. She made the whole process go smoothly. Thank you Gabby.

Helpful?
Bobbie
Bobbie
1 reviews
4 months ago
5 out of 5 stars

The representative i spoke with on the phone is very pleasant

The representative i spoke with on the phone is very kind respectful and even got a 10% discount which made my day. Thank you!

Helpful?
Mark West
Mark West
1 reviews
4 months ago
4 out of 5 stars

Need to show all charges

Need to show all charges, including taxes and shipping before setting up charge card.

Helpful?
Elinor Trejo
Elinor Trejo
1 reviews
4 months ago
5 out of 5 stars

Clear explanation of product

Clear explanation of product, but shipping charge is outrageous

Helpful?
John Wellborn
John Wellborn
1 reviews
4 months ago
5 out of 5 stars

Ease of finding what I needed making an…

Ease of finding what I needed making an online purchase

Helpful?
Susan Rees
Susan Rees
1 reviews
4 months ago
5 out of 5 stars

Item arrived timely as promised.

Item arrived timely as promised.

Helpful?
4 months ago
5 out of 5 stars

Fast efficient service!

Fast efficient service!

Helpful?
Lynda
Lynda
1 reviews
4 months ago
5 out of 5 stars

Straightforward ordering, quick delivery

Ordering was straightforward and didn’t have to jump through a bunch of hoops. Prices are clearly stated. Order arrived quickly. Can’t ask for more than that.

Helpful?
Tara Moody
Tara Moody
1 reviews
4 months ago
5 out of 5 stars

Very quickly received

Very quickly received

Helpful?
4 months ago
5 out of 5 stars

comunication

comunication

Helpful?
Bulldoggy.
Bulldoggy.
1 reviews
4 months ago
5 out of 5 stars

Fast Shipping

The speed at which you people ship items is incredible, thank you.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Very satisfied

Excellent price and terrific service

Helpful?
4 months ago
5 out of 5 stars

Easy ordering and fast delivery

Easy ordering and fast, accurate delivery

Helpful?
Ruth Black
Ruth Black
1 reviews
4 months ago
4 out of 5 stars

I was not clear about the item and this…

I was not clear about the item and this was clarified. I was a little disappointed that there were no small spray bottles available. The rep I spoke to once I got a reply was helpful. I thanked her, and am pleased the item is on the way! Thanks! Ruth

Helpful?

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